Facilities and EVS Supervisor at Caesars Entertainment

DescriptionQualifications:Five years of experience in casino maintenance and customer service preferred.Ability to work with internal management and staff as well as outside support to develop and maintain a continuing atmosphere of peak guest and employee comfort and safety.Must be proficient with Microsoft Office Suites.Excellent interpersonal customer service communication team building and problem-solving skills are required.Must be able to handle demanding situations and be willing to work any shift and long hours when necessary.Must be able to get along with co-workers and work as a team.Must present a well-groomed appearance.Minimum two years supervisor or lead experience in EVS/Housekeeping or related field preferred.Experience supervising large work teams a plus.Must have a strong understanding and working knowledge of cleaning chemicals cleaning techniques and cleaning equipment.Knowledge of HAZZ COMM and BBP is essential.Must be able to converse read and write English.Must have flexible schedule and be able to work any day/any hours.Essential Job Functions:Supervisor and department personnel in the daily maintenance and repairs of the property.Responsible for cleanliness upkeep and maintenance of all buildings and grounds.Ensure all areas are well maintained via preventative maintenance programs project coordination responding to issues quickly and effective managing of work flow.Communicates the coordination of duties scheduling capital projects and safety issues.Oversees emergency situations i.e. power outages alarms flooding.Develop policies and guidelines pertinent to areas of responsibilities.Maintains emergency procedures and equipment. Monitors equipment utilities consumption and performance of employees.Develops and implements energy conservation and awareness programs and ensure compliance with all safety standards.Responsible for interviewing training and selecting employees for the departmentSupervises all cleaning operations and department personnel during assigned shifts.Supervises the cleaning and follow up of facilities and equipment.Contribute and assist in the evaluation of employee performance reviews.Provides and administer all new hire training.Responsible for scheduling disciplinary actions payroll and inventory and purchasing procedures.Accountable for follow-through with department walk-thru special cleaning projects and the maintaining of department cleanliness standards. Respond to and handle employee complaints (grievances) in a timely and efficient manner.Responsible for planning supervising and monitoring the work of the team members in assigned area(s).Maintains and controls department inventory i.e.; paper goods chemicals equipment.Maintains daily shift log indicating but not limited to employee incidents irregularities that may arise and information necessary to the successful conduct of subsequent shiftsWorks a flexible schedule including weekends evenings and holidays.Works a reasonable amount of overtime when requiredOther duties as assignedAll team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member front or back of house should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up look around (head on a swivel); look for opportunities to greet guests and others; please remember that when you are on the floor you are on stage. Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.Must be able to get along with co-workers and work as a team.Ability to read write speak and understand English.Must be able to respond to visual and aural cues.Must present a well-groomed professional appearance.Meets the attendance guidelines of the job and complies with all state federal and regulatory policies and procedures.Must be able to work a varied schedule including holidays nights and weekends as needed.Must be able to work a reasonable amount of overtime when required.Perform other duties as assigned.Physical Mental & Environmental Demands:Must be able to work independently.Must be able to respond calmly and make rational decisions when handling guest and employee conflicts.Must be able to maneuver throughout all areas of the property including ability to lift to 75 lbs.; and the ability to push pull reach bend twist stoop climb up and down stairs and ladders.Must be fluent and literate in English.Must be able to operate hand tools power tools and equipment.Must be able to tolerate areas containing secondhand smoke dust loud noises and bright lights.Harrahs reserves the right to make changes to this job description whenever necessary. It is ourpolicyto provideequal employment opportunityto all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information or marital status. This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.Preference is given to qualified Iowa tribal members and members of other federally recognized tribes.Required Experience:Manager Key Skills Employee Evaluation,Facilities Maintenance,Maximo,Facilities Management,HVAC,Mechanical Knowledge,CMMS,Maintenance Management,OSHA,Maintenance,Cordova,Supervising Experience Employment Type : Full-Time Experience: years Vacancy: 1