Facilities Services Assistant at The Brattle Group

The Brattle Group a privately held global economics consulting firm is looking for aFacilities Services Assistantto join ourChicago ILoffice. Facilities Services Assistant (FSA) is responsible for the daily general Chicago office maintenance including but not limited to: serving as initial contact for Chicago employees with facilitiesrelated issues; coordinating repair and maintenance with vendors and building management; coordinating furniture and supply orders; operating mailroom and copy center. This person also provides general office support and collaborates on special projects as needed. The Facilities Services Assistant will pride themselves on providing highquality customer service as well as consistently showing accuracy neatness thoroughness and adherence to the Firms standards.The FSA must have an understanding of facility operations and systems the ability to organize andprioritize multiple tasks and have demonstrated customer service skills with a wide range of clientscontractors and colleagues.Some of the day-to-day responsibilities of this role include:Monitor maintenance needs and action requestsLiaise with building management on all facilitiesrelated issues to ensure efficient cost-effective and timely solutions; escalate internally as neededCommunicate general office notifications (e.g. window cleaning alarm testing elevator issues) provided by the landlord to the officeCoordinate on-site needs with building management including contractor and vendor compliance with building regulations (proofs of insurance access requests notifications and approvals for management and security teams)Coordinate all service providers and service calls; provide on-site oversight when requiredParticipate in the vendor selection and vetting process for the Chicago officeVerify vendor invoices for approval; track and follow up on invoice disputesSchedule repairs and services to ensure clean and safe furniture and equipment year-round; recommend additions or replacements as neededRequest track and administer building-issued ID access cards and Brattle security cards for employees visitors and temps including deactivation for departing employeesAssist the BSSM with Emergency Response and evacuation planningSupport real estate efforts including space remodels office moves and furniture/workstation installationsServe as first point of contact for visitors and employeesOrder catering for office events meetings and clients; maintain pantry inventory of snacks and beveragesProvide basic IT support as neededEnsure overall readiness and cleanliness of general office space including common areas and conference rooms; support catering set-up and break-downBrew and replenish fresh coffee throughout the dayParticipate in new hire orientation by providing welcome materials conducting office tours and ensuring workstations and equipment are readyPerform copying binding faxing scanning and materials distributionDistribute mail and packages; maintain postage machine; order and restock postage suppliesSet up meetings including initiating or accepting video conferences logging into Zoom preparing materials and supporting catering needsSupport marketing initiatives such as client mailings and holiday cards as directedTHE CANDIDATEHigh School Diploma required; Two (2) years facilities/office experience in an office setting preferredBasic knowledge of Outlook Excel and Word requiredExcellent customer service skills and attitude is requiredAbility to multitask and work in a fast paced office environmentMust be able to exercise appropriate judgment as necessaryRequires the ability to concentrate and pay close attention to detailAbility to adapt easily to change expectedRequires the lifting of boxes and moving of furniture up to 40lbsPerform duties of a confidential natureAfter hours/weekend work may be required possible travelBrattle offers a competitive benefits package base salary and bonus program for eligible roles based on individual and firm performance. The anticipated base gross salary range for this position in Chicago IL is $55000 - $65000 annually. Actual salary will depend on a variety of factors including experience and training.THE EMPLOYERThe Brattle Group answers complex economic finance and regulatory questions for corporations law firms and governments around the world. We are distinguished by the clarity of our insights and the credibility of our experts which include leading international academics and industry specialists. Brattle has over 450 talented professionals across four continents. For more information please visit our website.EQUAL OPPORTUNITYThe Brattle Group is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion citizenship status national origin ancestry sex gender identity and expression age height weight domestic partner status Acquired Immune Deficiency Syndrome or HIV status (AIDS/HIV status) genetic information sexual orientation disability (where the applicant or employee is qualified to perform the essential functions of the job with or without reasonable accommodation) marital status veteran status political affiliation drug or alcohol abuse or alcoholism or any other characteristic protected under applicable law.We encourage all applicants to click here to review our full Equal Employer Opportunity Statement and here for more information on our commitment to promoting equity and inclusion across all identities and experiences.THE EMPLOYERThe Brattle Group answers complex economic finance and regulatory questions for corporations law firms and governments around the world. We are distinguished by the clarity of our insights and the credibility of our experts which include leading international academics and industry specialists. Brattle has 500 talented professionals across North America Europe and Asia-Pacific. For more information please visit . Key Skills Typing,Customer Service,Hospitality Experience,Facilities Maintenance,Facilities Management,HVAC,Cleaning Experience,Office Experience,OSHA,Maintenance,Custodial Experience,Power Tools Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 55000 - 65000