Facility Coordinator at Cushman & Wakefield

Job TitleFacility CoordinatorJob Description SummaryThe Facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. Directly supports the facility management team with on-going facility and team related responsibilities.Job DescriptionESSENTIAL FUNCTIONS AND RESPONSIBILITIESProvide general overall facility management services including continuous monitoring of office/facilityAddress client inquiries and concerns ensuring timely and quality issue resolution and service deliveryFollow up with clients to ensure customer satisfactionRespond to all facility inquiries and complaints assess problems and take the necessary corrective actionRemain knowledgeable regarding all operational aspects of building systemsCoordinate with outside contractors for the service and repairs of equipmentFollow protocol for effective building-specific maintenance and safety proceduresMaintain on-going communication with contractors client and teamAssist with site inspection within the assigned building portfolioCreate work orders and assign work orders to the engineering staff subcontractors and vendorsReport on open and closed work orders and check the status of open work orders with the assigned partyRequest review and submit work orders bids and proposals from vendorsVerify final invoice pricing and process payments in a timely mannerAssist in the monitoring and assessment of vendor performanceTrain vendors on work order and billing proceduresReceive inspect and track all incoming shipments for accuracy and qualityReport discrepancies damages or shortages to management and/or vendorsMaintain cleanliness and safety standards in the receiving areaOperate pallet jackManage complex work orders such as environmental issues and disaster recoveryManage service and performance of vendors and landlords for timely completion of jobsCreate and record appropriate written communication between all partiesSchedule and document maintenance and repairs on building equipmentCommunicate frequently with client landlords and vendors to resolve issues and provide project status updatesProvide process and procedures training and direction to new associateCoordinate special events in support of clientAssist with measuring and reporting key performance indicators against service level agreementsProvide facilities helpdesk services on behalf of the client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work productKEY COMPETENCIES1. Communication Proficiency (oral and written)2. Customer Focus3. Initiative4. Sense of Urgency5. Multi-Tasking6. Detail Oriented7. Financial Knowledge8. Time Management Skills9. Team OrientationIMPORTANT EDUCATIONHigh school diploma or a General Equivalency Diploma (GED) requiredAssociates or Bachelors degree in facilities management building business or other related field preferredIMPORTANT EXPERIENCEA minimum of 1 year of work experience in an administrative accounting or tenant services capacityExperience with data entry expansive reporting filing answering phones scheduling and communicationsPrevious customer service experiencePrior experience working in the facilities/property management commercial real estate or professional services industries preferredADDITIONAL ELIGIBILITY QUALIFICATIONSAbility to lift and move heavy packages up to 35 poundsWorking knowledge of lease terms the reconciliation process for Common Area Maintenance insurance and real estate taxesProficient in understanding management agreements and contract languageWorking knowledge of computer software programs and base building systemsComputer proficiency with Microsoft Office Suite (MS Word Excel and PowerPoint)Demonstrated ability to exercise good judgmentExcellent interpersonal skillsAbility to work a flexible schedule as needed including but not limited to overnight travel on call after hours and weekendsWORK ENVIRONMENTThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time; and extend hands and arms in any direction.AAP/EEO STATEMENTC&W provides equal employment opportunity to all individuals regardless of their race color creed religion gender age sexual orientation national origin disability veteran status or any other characteristic protected by state federal or local law. Further C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.OTHER DUTIESThis job description is not designed to cover or contain a comprehensive list of activities duties or responsibilities that are required of the employee. Other duties responsibilities and activities may change or be assigned at any time with or without notice.Note: This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location.Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health vision and dental insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and paid and unpaid time away from addition to a comprehensive benefits package Cushman and Wakefield provide eligible employees with competitive pay which may vary depending on eligibility factors such as geographic location date of hire total hours worked job type business line and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement the geographic area in which the work will be performed market pay rates in that area and the candidates experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $27.79 - $32.69Cushman & Wakefield is an Equal Opportunity employer to all protected groups including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at 1- or email. Please refer to the job title and job location when you contact us.INCO: Cushman & WakefieldRequired Experience:IC Key Skills Management,Mac Os,Clinical Data Management,Leadership,AC Maintenance,Financial Reporting Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 27 - 32