Family Success Specialist at Community of Hope

Family Success SpecialistWashington DC Hybrid $25.96 - $26.92 Washington Post Top WorkplaceJoin Community of Hope as a Family Success Specialist! In this role youll connect individuals and families who visit the Bellevue Family Success Center to vital resources and referrals while collecting and sharing community insights to strengthen our programs. If youre driven by a passion for creating real lasting impact this is your chance to make a meaningful difference every single day. This position is located at Conway Health and Resource Center in Southwest DC.Our Approach and Values:We celebrate peoples strengths and acknowledge the impact of trauma on peoples lives.We embrace diversity welcome all voices and treat everyone with respect and compassion.We lead and advocate for changes to make systems more equitable.We strive for excellence and value integrity in all that we doWhat Youll DoGathers information as it relates to community needs from individuals who walk into Bellevue Family Success Center.Serves as the primary point of contact for the Bellevue Family Success Center and respond to requests for information and referrals at the point of contact.Builds and maintains an active resource database tool of community organizations and government agencies to include but not limited to point of contacts physical addresses contact numbers emails and type of services offered.Serves as liaison for at least 25 individuals or families weekly visiting the Bellevue Family Success Center and Creating a warm transfer to community organizations or government agencies at the point of contact.Provides administrative support to the Community Advisory Committee and the Director if Family Success Centers.Assists Director of Family Success Center Programs with being an interdepartmental liaison for partnership information.Assists with coverage of Front Desk at the Conway Health and Resource Center Bellevue Family Success Center as needed.RequirementsMust-HavesHigh School Diploma.Minimum three to five years of social or human services.Experience working in a non-profit social service environment serving under-resourced communities.Ability to handle a high volume and fast pace work environment.Strong interpersonal communication skills required. Presentation and facilitation experience a plus especially with teens and young adults.Highly motivated with strong customer service organizational skills and attention to detail.Ability to work independently take initiative and be innovative.Knowledge of computer systems including internet Microsoft Office and Excel.Able to work a flexible schedule including evenings and weekends as required.Ability to travel between COH sites and within the Ward 8 community. Nice-to-HavesBachelors degree preferred. Knowledge of Bellevue community strongly preferred.Why Youll Love Working Here!At COH we prioritize the following well-being and work-life balance-centered benefits:8 x Washington Post 150 Top Workplaces winner8-hour workdays with paid lunch3 weeks vacation (additional week after two years) 2 weeks sick leave 11.5 paid holidays and one personal floating holiday on an annual basis.Annual performance-based raises up to 5% of your annual pay.Tuition reimbursement & loan repayment (NHSC & DCHPLRP) Licensing reimbursement & CEU funding.Medical dental vision life & disability insurance 403(b) retirement.Leadership development internal promotions and career growth opportunities.A culture grounded in equity compassion and well-being.About Us:Community of Hope is a mission-driven innovative rapidly growing nonprofit and Federally Qualified Health Center. For over 45 years we have provided health and housing services perinatal care coordination and community support services to make Washington DC more equitable. Community of Hope also strongly emphasizes maternal and child health with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DCs largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center our WIC nutrition centers and our various partnerships we have reached hundreds and believe that everyone in DC deserves to be healthy housed and hopeful. With the help of our amazing staff we have successfully provided:50000 medical visits6300 dental visits17000 emotional wellness visits1384 families and 220 individuals with housing/homelessness prevention servicesReady to bring hope and health to our DC community Apply today! To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope contact a Recruiting Coordinator. Email: Phone: . Community of Hope is an equal opportunity employer.Salary Description$25.96 - $26.92 per hourRequired Experience:IC Key Skills Apache Tomcat,C++,Administration Support,LNG,Hotel Front Office Employment Type : Full Time Experience: years Vacancy: 1 Hourly Salary Salary: 25 - 26