Field Business Applications Specialist at DEUTZ

Field Business Applications Specialist Location: Norcross Working hours:40DEUTZ is one of the worlds leading manufacturers of innovative drive systems. Its core competences are the development production distribution and servicing of diesel gas and electric drivetrains for professional applications that is used in construction equipment agricultural machinery material handling equipment stationary equipment commercial vehicles rail vehicles and other applications.Job SummaryAs Part of our Global IT team the Field Business Applications Specialist is a key role in ensuring the seamless implementation smooth operation and efficient use of our business applications (SAP ERP/FSM MS Dynamics) in our field service network in collaboration with the global IT organization at our parent company DEUTZ AG. This position will be responsible for analyzing and translating local business requirements into finalized IT concepts and aligning local IT projects with high business impact with the Global IT team including project testing and 1st level support. This role bridges the gap between the business needs of the users and the technical aspects of the applications.Essential Duties and ResponsibilitiesThe Field Business Applications Specialist will be responsible for but not limited to the following duties:Requirements AnalysisAnalyze business requirements and translate them into functional and technical specifications.Work with business stakeholders to identify and implement solutions to address application usage issues.Develop and maintain documentation for business application configurations and procedures.Analyze application usage data to identify trends and opportunities for improvement.IT Project & Training SupportSupport the IT project lifecycle from demand management project meetings data migration activities testing change management go-live and hyper-care.Participate in and support initial training sessions and update training documents in collaboration with the local training department.Maintenance and SupportProvide ongoing support to end users including answering questions resolving issues and providing guidance on a technical level.Troubleshoot and resolve technical application issues reported by end users.Organize and perform regular application maintenance tasks with vendors and the Global IT such as updates and security patches.Monitor application performance and identify areas for improvement.Participate in application upgrades and migrations.Develop and deliver technical documentation for new and existing business applications and features.Other DutiesStay up to date on the latest field service business application trends and technologies.Identify opportunities to leverage technology to improve business processes.Participate in cross-functional teams to ensure alignment between business needs and IT capabilities.Other QualificationsExcellent communication presentation and interpersonal skillsAbility to work independently and manage multiple projects simultaneously.Supervisory ResponsibilityIndividual ContributorTravel RequirementsAnticipated domestic and international travel is approximately 25% depending on business needs.Minimum RequirementsBachelors degree IT BA or related field5 years of experience in supporting major business applications (SAP)3 years of experience in analyzing business operations and translating into IT solutions/concepts3 years of experience in configuration or support of at least one of the following SAP modules SD FSMPreferred RequirementsExperience with a CRM Application (SalesForce MS Dynamics)Experience with SAP s/4 HANA is a plusExperience with ABAP debugging/programming is a plusProject management certificationsCertification in major business applications (SAP FSM)Experience in SAP/IT ConsultingHands-on experience working in field servicePhysical Requirements:Our Field Business Applications Specialist works in the office area the noise level in the work environment is usually quiet to moderate.Visits in manufacturing assembly warehouse environment outdoor sites necessary. Subject to noise dust diesel fuel oil and extreme hot/cold temperatures. No A/C.The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any related duties as assigned by their supervisor.EEO StatementDEUTZ is an equal opportunity employer and considers all applicants for employment based on merit competence performance and business needs. We do not discriminate on the bases of any status protected under federal state or local law. Applicants will be considered regardless of their race color sex gender identity or expression age religion creed national origin citizenship status sexual orientation genetic information physical or mental disability military status or any other characteristic protected under federal state or local addition to complying with all applicable laws DEUTZ also has a strong corporate commitment to inclusion.Required Experience:IC Key Skills Business Development,Sales Experience,B2B Sales,Presentation Skills,Time Management,Marketing,Cold Calling,Microsoft Powerpoint,Salesforce,Organization Design,Public Speaking,Lead Generation Employment Type : Full Time Experience: years Vacancy: 1