Field Operations Supervisor SBARC at City of South Bend

SALARY: up to $58686 - $65000 annuallyPOSITION SUMMARY:This position is part of the SBARC management team working under the direction of the SBARC Director in coordination with the Shelter Operations Supervisor. Fulfills the duties of an Animal Welfare Officer and other related duties as assigned and serves as the first-line supervisor for a team of four Animal Welfare Officers. Responsible for overseeing field operations related to animal care and control within the City of South Bend. Serves as the lead on enforcement of Chapter 5 of South Bend Municipal Code state federal and other regulations regarding animal care and control. Conducts and oversees staff investigations and inspections issuance of warnings and citations handling animals in the field and assisting in the shelter as needed. Provides oversight for Animal Welfare Commission case preparation. Works collaboratively with other SBARC staff and the public to educate residents about relevant animal regulations and humane animal care.As a leader and employee of the City of South Bend you are called upon to serve in a manner that supports Our Core Values: Excellence Accountability Innovation Inclusion and Empowerment as you carry out our primary employee expectations: Champion Values & Organizational Pride Champion Operational Excellence Make Sound Decisions Embrace Coaching and Accountability Communicate with Excellence Value Diverse People and Perspectives Embrace Personal Development Exhibit a Positive Attitude and Own Your Health Wellness & Safety.SUPERVISION EXERCISED:Responsible for the work of others; oversees team of Animal Welfare Officers (4).ESSENTIAL DUTIES AND RESPONSIBILITIES: Trains and supervises the Animal Welfare Officer team; assists with performance evaluations and interviewing applicants. Assists with writing revising and implementing departmental policies and procedures; plans and creates training materials; participates in regularly scheduled division meetings. Assists with administrative duties; prepares proofreads and submits case reports. Establishes standards for inspections of properties and ensures responsible educational and supportive enforcement of Chapter 5. Oversees and provides direction on field operations and best practices as guided by the National Animal Care and Control Association. Oversees and supports the case work of the Animal Welfare Officers including but not limited to regular audits revisions and support to ensure prompt follow-up and closure. Performs all Animal Welfare Officer duties including but not limited to: Enforcing Chapter 5 state federal and other ordinances and regulations; Issuing citations to citizens in violation of Chapter 5; Providing public education on animal control ordinances and regulations and animal care methods/techniques; Establish quarantines involving rabies incidents and other health concerns as needed; Performs euthanasia by means of lethal injection. Supports AWO team on calls as needed. Prepares and presents cases to Animal Welfare Commission including monitoring potential cases for hearing preparing the necessary documentation and case work testifying at hearings and coordinating with the Police Department and/or Prosecutors Office related to criminal cases. Leads advocacy enforcement and education of Chapter 5. Schedules AWO staff for day shifts and night/weekend/holiday shifts provides support and back up for evening/weekend/holiday calls. Works variable schedule to include evenings weekends holidays and overnight calls. Performs overtime as needed; performs related work and other duties as assigned.NON-ESSENTIAL/MARGINAL FUNCTIONS:Answer phones assist customers and perform other duties and assume other responsibilities as apparent or as assigned.EDUCATION / QUALIFICATIONS: High School diploma or GED. Associates or bachelors degree in Animal Science Criminal Justice or a closely related field of study preferred. Minimum three years experience in animal handling and care. Prior experience in a supervisory capacity preferred.Candidate can demonstrate qualifications through any equivalent combination of education training and experience that provides the desirable knowledge abilities and skills.KNOWLEDGE SKILLS AND ABILITIES: Knowledge of animal care and control programs. Knowledge of effective methods of controlling and containment of domestic animals. Ability to perform animal control duties efficiently. Ability to handle animals safely and effectively. Ability to research read and understand applicable ordinances statutes and codes. Knowledge of existing and State laws regarding animal welfare is strongly desired. Ability to work independently and as part of a team. Strong leadership skills. Ability to supervise personnel train mentor assign review and evaluate work assignments. Clear written and verbal communication skills. Excellent interpersonal skills and ability to work with diverse populations. Knowledge of de-escalation methods; ability to diffuse tense situations. Ability to interact courteously and professionally with the public. Demonstrated experience following processes to achieve goals. Ability to problem-solve and critically think. Ability to accurately and systematically collect and track data. Must have good technology skills and the ability to learn new technologies. Must be able to communicate using iPad computers and software. Team player with the ability to work in a fast-paced and ever-changing environment. Ability to drive a vehicle car and/or truck daily. Ability to work in adverse weather conditions requiring a moderate degree of physical stamina. Background in law enforcement a plus. Bilingual applicants are encouraged to apply.CERTIFICATES LICENSE REGISTRATION: Valid Indiana Drivers License required if driving City vehicle. NACA Animal Control Officer certification a plus. Euthanasia by Injection (EBI) and/or a Chemical Capture Certificate (must be obtained within six (6) months of hiring).EQUIPMENT:This employee will be required to operate a computer calculator telephone fax machine copy machine and other general equipment as well as drive a vehicle in completing job tasks.PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is regularly active with periods of heavy exertion. Typical positions require employee to walk or stand for extended periods; lift and carry up to 75 pounds; climb stairs ladders and scaffolding; bend kneel crouch and crawl; reach hold grasp and turn objects; feel the size shape and temperature of items; and use fingers to operate computer or typewriter keyboard. The work requires the ability to speak normally to use normal or aided vision and hearing and to detect odors.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job the employee is frequently required to sit and walk and talk or hear. The employee is occasionally required to walk use hands to fingers handle or feel objects tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 vision abilities required in this job include vision and the ability to adjust focus.UNUSUAL DEMANDS:Employee is subject to work beyond normal scheduled hours evenings overnight weekends and holidays subject to emergency callback.WORK ENVIRONMENT:The work is performed in the office field and in outside settings in varying weather conditions. The noise level in the work environment is usually quiet to moderate in the office and loud in the Animal Shelter. The entire office is smoke-free.DISCLAIMER:The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties responsibilities and skills required of personnel so classified. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. The City of South Bend is an at will employer.REQUIRED: Pre-Employment Drug Screen Employee Background CheckEqual Employment Opportunity EmployerRequired Experience:Manager Key Skills Vendor Management,Employee Evaluation,Construction Experience,Ecological Restoration,Industrial Cleaning,Military Experience,Security,Telecommunication,Financial Report Interpretation,Leadership Experience,Supervising Experience,Cabinet Installation Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 58686 - 65000