Field Service Engineer at ForTec Medical

Our continued growth and success has allowed us to provide exciting career opportunities for passionate customer focused and highly motivated individuals.  We are currently seeking a Field Service Engineer to join our team.  This is a great opportunity for someone with medical equipment service experience who enjoys working independently and contributing your skills to ensure we deliver the highest quality mobile surgical technology solutions to our clients.Primary Responsibilities:Maintain repair and calibrate surgical lasersVisually inspect repair and perform calibration on equipment; ensure safety proper operation physical completeness and aesthetically pleasing exterior of equipment prior to releasing the machine for usePerform preventative maintenance on all equipment ensuring optimal operationInventory and order repair parts and ensure back up supplies are available for efficient repair of equipmentFollow proper safety procedures for equipment repair and usageContact manufacturing representative for repair instructions or when requesting on-site assistanceMaintain proper flow of information regarding laser repair / progress statusCommunicate with company Service Engineers Operations Personnel and Management in an effective and timely manner when needing assistance in obtaining parts or contacting for 3rd party repairsFollow up with technicians following a repair to insure equipment functioned properlyCommunicate with operations when equipment are operational/ready for service or out of service/inoperative/non-functioningComplete timely and detailed Service Reporting to include:Maintenance & PM documentation to maintain an accurate account of each service eventPurchase order and parts requests and packing slip submittalParticipate in continuing education of new equipment as necessaryAssist in training new service engineers on repair and operation of equipmentQualifications : Skills Required:Must have good eye/hand coordination for complicated repair tasksMust have basic knowledge of electronics and laser physicsOutstanding decision making and problem-solving skillsCustomer service focusedProficient in Microsoft OfficeKey Requirements:Bachelors degree in electrical or biomedical engineering strongly preferred; Associates degree in electronics technology is a minimum requirementMinimum 2 years experience in medical equipment service; candidates with surgical laser experience a plusFlexible schedule with the ability to travel up to 50% with a territory from Indiana through WisconsinValid drivers license and acceptable driving recordMust be able to manipulate 50 pounds of medical equipmentAdditional Information : ForTec is an industry leader in improving patient health and healthcare by delivering innovative surgical laser technology to hospitals and healthcare professionals completely on demand. Present in more than 40 states physicians enjoy the latest generation of surgical technologies from certified medical device manufacturers through our pay-per-use model. All your information will be kept confidential according to EEO guidelines.The Company is an equal opportunity employer. As such we provide equal employment opportunities to all employees and applicants for employment without regard to race color religion gender citizenship ethnicity national origin age disability pregnancy genetic information sexual orientation status as a member of the United States armed forces veteran status or any other protected characteristic in accordance with applicable federal state and local laws.Remote Work : NoEmployment Type : Full-time Key Skills MobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,Troubleshooting Department / Functional Area: Field Service Experience: years Vacancy: 1