Field Service Supervisor at MI Windows and Doors

Summary MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation’s largest suppliers of vinyl windows and patio doors, with plants across the country.MITER Brands also known as Western Window Systems, MI Windows & Doors and PGT Innovations, is one of the nation’s largest suppliers of vinyl windows and patio doors, with plants across the country. We are currently looking for a Field Service Supervisor to join our team.Total Compensation: $67,711.00/Yr. - $84,600.00/Yr. Responsibilities Supervises a team of technicians that investigate and perform repair services at residential homes and commercial buildings ensuring services are performed safely and effectively.Daily management of employee schedules; including appointments route optimization and ad-hoc adjustments based on changesEnsures employees adhere to standard operating processes, daily performance expectations, and high levels of customer interactionInteracts with cross-functional department employees and supervisors to ensure customer commitments are metManages employee relations issues and facilitates resolution including personnel concerns and development opportunitiesRecommend employment actions (. hiring pre-screened applicants, promotions, demotions, terminations, pay changes) Qualifications Five years in customer serviceThree to five years supervising team members onsite and remotelyExperience in building successful teamsProficient with the MS Office Suite About Us Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.Three comprehensive Medical plan optionsPrescriptionDentalVisionCompany Paid Life InsuranceVoluntary Life InsuranceSupplemental Hospital Indemnity, Critical Illness, and Accident InsuranceCompany-paid Short-Term DisabilityCompany-paid Long-Term DisabilityPaid time off (PTO) and paid Holidays401k retirement plan with company matchEmployee Assistance ProgramTeladocLegal InsuranceIdentity Theft ProtectionPet InsuranceTeam Member Discount ProgramTuition ReimbursementYearly Wellness ClinicMITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category. #MITERphoenix