Field Service Tech I at MI Windows and Doors

Job Description

Field Service Technician I - Windows & Doors

Sacramento / Bay Area (or surrounding areas)

Anlin Windows & Doors, part of the MITER Brands family, is seeking a dependable and customer-focused Field Service Technician I to join our team in the Sacramento and Bay Area region.

In this entry-level role, you will assist in diagnosing and repairing window and door products, support customer service needs, and help ensure every job reflects our commitment to quality and craftsmanship.

If you're hands-on, eager to learn, and enjoy working directly with customers, this is a great opportunity to build a long-term career in the field.

About MITER Brands

MITER Brands, home to leading names like Anlin Windows & Doors, Milgard Windows & Doors, MI Windows & Doors, and PGT Innovations, is one of the nation's largest suppliers of high-quality vinyl windows and patio doors. With manufacturing facilities nationwide, we are committed to innovation, quality, and exceptional customer service.

Compensation

Starting Pay: $ per hour

Key Responsibilities

As a Field Service Technician I, you will:

Assist in diagnosing product issues and performing basic repairs

Support senior technicians on larger or more complex service jobs

Communicate clearly and professionally with customers and team members

Follow work orders, schedules, and safety procedures

Safely operate hand and power tools to complete repair tasks

Accurately document service visits using company systems and mobile devices

Maintain clean and organized work areas, service vehicles, and tools

Ensure customer homes and job sites are left clean and restored

Load and unload parts while helping maintain service inventory

Learn Anlin and MITER Brands products, installation methods, and warranty standards

Qualifications

High school diploma or GED required

0-2 years of experience in window/door installation, construction, carpentry, glazing, or a related field (training provided)

Ability and willingness to learn technical product specifications and repair techniques

Strong customer service and communication skills

Ability to work independently once trained and as part of a team

Comfortable using mobile devices (tablet/iPad) for scheduling and documentation

Basic computer skills (email, data entry)

Valid driver's license with a safe driving record per company policy

Bilingual English/Spanish skills are a plus

Ready to Join the Team?

If you're dependable, mechanically inclined, and ready to grow your skills in a hands-on role, we encourage you to apply today. Start your career with Anlin Windows & Doors and join a team that values quality, teamwork, and customer satisfaction.

What We Offer

At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals.

We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance.

Health & Wellness

Three comprehensive medical plan options

Prescription drug coverage

Dental insurance

Vision insurance

Teladoc virtual healthcare services

Employee Assistance Program (EAP)

Annual Wellness Clinic

Financial Protection

Company-paid Life Insurance

Voluntary Life Insurance

Company-paid Short-Term Disability

Company-paid Long-Term Disability

Supplemental Hospital Indemnity Insurance

Critical Illness Insurance

Accident Insurance

Additional Benefits

Paid Time Off (PTO) and paid holidays

401(k) retirement plan with company match

Tuition Reimbursement Program

Legal Insurance

Identity Theft Protection

Pet Insurance

Team Member Discount Program

MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.

Work Authorization and Sponsorship Disclosure:

The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.

Field Service Tech I at MI Windows and Doors

JOB DESCRIPTION

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