Field Service Tech ( Wheelabrator ) ( Remote ) at NPA WorldWide

Job description:

• Provide mechanical and technical support to customers for commissioning, installation, inspection, maintenance, service, repair, rebuild, and upgrades of blast equipment.
• Install new Wheelabrator equipment and ensure proper configuration and integration at customer sites.
• Perform routine maintenance to ensure optimal equipment performance.
• Diagnose equipment malfunctions and perform necessary repairs or replacements.
• Provide technical training, guidance, and support to customers.
• Document all service activities including repairs, maintenance, and customer interactions.
• Comply with all Environmental, Health, and Safety (EHS) regulations and requirements.
• Supervise projects and contractors as needed.
• Participate in continuous training and certification programs.
• Complete expense reports in a timely manner.
• Review schematics, diagrams, layouts, and plans for troubleshooting or installations.
• Prepare inspection reports highlighting safety issues, maintenance needs, and recommendations.
• Respond to customer service calls related to maintenance and service.
• Communicate service and installation updates with stakeholders.
• Identify and escalate improvement opportunities (cost, time, productivity).
• Conduct on-site customer training on equipment operation and maintenance.
• Inform sales teams about customer opportunities or concerns.
• Perform additional duties as assigned.

Qualifications:

• Ability to thrive in a fast-paced team environment.
• Strong problem-solving and analytical skills.
• High attention to detail.
• Excellent communication and customer service skills.
• Adaptability and flexibility.
• Strong time management and organizational skills.
• Education: High School Diploma or GED.
• Experience: 37 years in a related field.
• Licenses/Certifications: Valid Drivers License (clean record), Forklift Certification.
• Proficiency in Microsoft Office (Outlook).
• Willingness to learn AX ERP system.
• Knowledge of mechanical systems, PLCs, pneumatics, and hydraulics.
• Welding, brazing, soldering, fabrication skills.
• Ability to operate crane, man lift, and scissor lift.
• Proficiency in blueprint reading and interpretation.
• Understanding of GD&T (Geometric Dimensioning & Tolerancing).
• Remote role (Northeast or Mid-Central U.S. preferred) excellent compensation with overtime (40+ hours), paid travel time, and all travel expenses covered via company Amex.

Why is This a Great Opportunity:

• Provide mechanical and technical support to customers for commissioning, installation, inspection, maintenance, service, repair, rebuild, and upgrades of blast equipment.
• Install new Wheelabrator equipment and ensure proper configuration and integration at customer sites.
• Perform routine maintenance to ensure optimal equipment performance.
• Diagnose equipment malfunctions and perform necessary repairs or replacements.
• Provide technical training, guidance, and support to customers.
• Document all service activities including repairs, maintenance, and customer interactions.
• Comply with all Environmental, Health, and Safety (EHS) regulations and requirements.
• Supervise projects and contractors as needed.
• Participate in continuous training and certification programs.
• Complete expense reports in a timely manner.
• Review schematics, diagrams, layouts, and plans for troubleshooting or installations.
• Prepare inspection reports highlighting safety issues, maintenance needs, and recommendations.
• Respond to customer service calls related to maintenance and service.
• Communicate service and installation updates with stakeholders.
• Identify and escalate improvement opportunities (cost, time, productivity).
• Conduct on-site customer training on equipment operation and maintenance.
• Inform sales teams about customer opportunities or concerns.
• Perform additional duties as assigned.

Salary Type : Hourly

Salary Min : $ 39

Salary Max : $ 43

Currency Type : USD