Field Service Technician - San Luis Obispo at MI Windows and Doors

Job Description

Field Service Technician – Windows & Doors

📍 San Luis Obispo, CA (Serving Santa Maria to Paso Robles Region)

Milgard Windows and Doors, part of the MITER Brands family, is seeking a skilled and customer-focused Field Service Technician to join our team based in San Luis Obispo, CA.

This role services a regional territory from Santa Maria to Paso Robles, offering a strong opportunity to connect with customers across the Central Coast. In this position, you will diagnose, troubleshoot, and repair window and door products while delivering a high-quality service experience.

If you’re hands-on, experienced in field service or construction trades—or eager to grow your skills—and take pride in solving problems and delivering great customer outcomes, we’d love to hear from you.

⏰ Schedule & Compensation

Schedule: Monday through Friday, starting at 6:00

Compensation: $ (depending on experience)

🏢 About MITER Brands

MITER Brands, home to trusted names like Milgard Windows & Doors, MI Windows & Doors, and PGT Innovations, is one of the nation’s largest suppliers of high-quality vinyl windows and patio doors. With manufacturing facilities across the , we are proud to serve our customers with integrity, innovation, and excellence.

Key Responsibilities

Diagnose and repair window and door product issues in the field

Troubleshoot service concerns and determine root causes (installation, product, or performance-related)

Perform repairs, adjustments, and part replacements

Serve as the primary technician on service calls, ensuring timely and professional resolution

Communicate clearly with customers to explain issues, solutions, and product care

Accurately document service visits using company systems and mobile tools

Follow work orders, schedules, safety protocols, and company standards

Maintain clean and organized service vehicles, tools, and work areas

Ensure customer homes and job sites are left clean and restored

Manage and track parts inventory as needed

Develop knowledge of MITER Brands product lines, installation methods, and warranty standards

Qualifications

High school diploma or GED required

Experience in window/door service, installation, carpentry, glazing, construction, or related field (level will be determined based on experience)

Strong troubleshooting skills and mechanical aptitude

Ability to work independently and problem-solve in the field

Proficiency with hand and power tools

Excellent customer service and communication skills

Comfortable using mobile devices (iPad/tablet) for documentation and scheduling

Basic computer skills (email, data entry)

Valid driver’s license with a safe driving record

Bilingual English/Spanish skills a plus

Ready to Join the Team?

If you’re looking for a hands-on role where you can grow your skills, work independently, and make a direct impact on customer experience, apply today to join Milgard Windows & Doors and MITER Brands.

#MITERsimi

What We Offer

At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals.

We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance.

Health & Wellness

Three comprehensive medical plan options

Prescription drug coverage

Dental insurance

Vision insurance

Teladoc virtual healthcare services

Employee Assistance Program (EAP)

Annual Wellness Clinic

Financial Protection

Company-paid Life Insurance

Voluntary Life Insurance

Company-paid Short-Term Disability

Company-paid Long-Term Disability

Supplemental Hospital Indemnity Insurance

Critical Illness Insurance

Accident Insurance

Additional Benefits

Paid Time Off (PTO) and paid holidays

401(k) retirement plan with company match

Tuition Reimbursement Program

Legal Insurance

Identity Theft Protection

Pet Insurance

Team Member Discount Program

MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.

Work Authorization and Sponsorship Disclosure:

The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.

Field Service Technician - San Luis Obispo at MI Windows and Doors

JOB DESCRIPTION

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