Field Service Technician at Siewert Equipment, a Division of Cummins-Wagner Co Inc

Job DescriptionJob DescriptionJoin our Team of Employee Owners!Why work for a company, when you can own it?Siewert Equipment, a Division of Cummins-Wagner Co. Inc., specializes in the sale and service of pumps, heat exchangers, boilers, water heaters, cooling towers, and air compressors. With offices throughout upstate New York, Siewert Equipment has been New York State’s premier distributor of pumps, mixers, blowers, and process equipment for over 67 years.Job Title: Field Service Technician Department: Rochester ShopLocation: Rochester, New YorkReports To: Assistant Service ManagerJob OverviewThe Service & Repair Technician performs hands-on technical services for a wide variety of pumps, controls and other types of rotating equipment. This position requires a motivated professional with a high degree of technical aptitude to provide both in-shop and field service to support Industrial and Municipal customers throughout upstate NY. Essential characteristics include good communication skills, customer service skills, teamwork, attention to detail, ability to work independently and flexibility for reasonable travel.Our most successful Field Service Technicians:Possess superior communication, analytical, and organizational skillsExhibit goal-oriented behaviors and time management principlesExude a customer-focused attitude Apply extensive attention to detail to all tasksToggle between projects and responsibilities with easeRepair, maintenance and trouble-shooting of pumps, blowers, motors, and controlsEquipment start-up commissioning and trainingUnderstand and adhere to all safety related policies, rules, and guidelinesPrepare and maintain clear and accurate documentation for assigned workMaintain an organized, clean & resourceful work environment to include the shop, individual work areas, and service vehiclePossess basic experience with computers and wireless communication devices preferredMust be able to lift 50 lbs. unassisted and 100 lbs. assistedPossess a High school diploma / GED equivalentPossess a Minimum of 5 years pump or other rotating equipment maintenance & repair experience preferredMust be able to pass background and reference checks, as well as a drug testMust maintain an active driver’s license with a clean driving recordScope of Responsibility:Repair, maintenance and trouble-shooting of pumps, blowers, motors, and controlsEquipment start-up commissioning and trainingPrepare and maintain clear and accurate documentation for assigned workBuild and maintain positive relationships with customers, coworkers, and suppliersMaintain an organized, clean & resourceful work environment to include the shop, individual work areas, and service vehicleUnderstand and adhere to all safety related policies, rules, and guidelinesParticipate in on-call rotation for after-hours serviceFrequent day travel throughout upstate NY with some overnight travel requiredPerform all other duties as assignedSiewert Equipment, a Division of Cummins-Wagner Co, Inc, Gives Back to Employees:Employee Stock Ownership ProgramBonus ProgramPaid time off and holidays401k MatchFlexible Spending AccountLife InsuranceComprehensive Health InsuranceLong-Term Disability InsuranceOur History:Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two- employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the Company to their employees in 1985.Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you!*As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit www.esopassociation.org.Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company