Field Services Area Manager New Jersey at Best Buy

As a Field Services Area Manager youll be responsible for all store-based installation and delivery services in your designated region. Youll directly lead Best Buy and Geek Squad employees while managing relationships with a network of third-party teams that fulfill work in the home. Youll build a strong employee culture that leads to favorable customer and business results.What youll doEnsure operational consistency strategic alignment and performance accountabilityBuild and maintain an exceptional team culture centered around engagement and belongingOversee headcount planning hiring plans and capacity management including scheduling attendance and PTO approvalsAnalyze reporting to understand business trends and develop action plans to achieve desired resultsSet clear expectations for your team work with them on site and provide regular 1-on-1 coachingEnsure timely response to escalations and create solutions to preserve the customer experienceBasic qualifications2 years of experience as a supervisor or manager2 years of sales installation logistics operations warehouse inventory or customer service experienceAbility to travel overnight approximately 25% of the yearCurrent valid drivers licenseMust be at least 21 years oldHave and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents etc.)Acquire and maintain any state or local licensing as required within 90 days of hirePreferred qualificationsConsumer electronics delivery repair or installation experienceExperience in delivery transportation distribution or logisticsExperience with warehouse management systemsExperience managing a remote workforceAssociate degree or higher in business logistics or related fieldsWhats in it for youWere committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it especially key moments in your life.Our benefits include:Competitive payGenerous employee discountFinancial savings and retirement resourcesSupport for your physical and mental well-beingAbout usAs part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.Best Buy is an equal opportunity employer.Required Experience:Manager Key Skills Hp Unix,Joomla,CAD,Arabic Faculty,Application Programming Employment Type : Full Time Experience: years Vacancy: 1