Field Services Support at Genuine Parts Company

SUMMARY:Under general supervision provides highly visible customer support through the performance of on-site installation as well as overseeing any necessary diagnoses troubleshooting service and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.JOB DUTIESSpecializes in providing on-site installation customer support and performing diagnoses troubleshooting service and repair of complex equipment and systems.Interprets customers needs and clarifies the responsibility for problem resolution.Performs feasibility and approves operational quality of system equipment.Provides on-site technical product support and service to customers.Provides customers assistance with the operation and maintenance of the system.Serves as Motions liaison with customer on administrative and technical matters for assigned projects.Performs other duties as assigned.EDUCATION & EXPERIENCETypically requires a high school diploma or GED and zero (0) to two (2) years or relevant experience.KNOWLEDGE SKILLS ABILITIESMaintenance and reliability backgroundAbility to work independentlyStrong critical thinking and problem solving abilityStrong communication skills requiredAbility to maintain a professional demeanor in a stressful situationAbility to manage contract location resourcesAbility to manage travel budgetPHYSICAL DEMANDS:More than 50% travel required.Push/pull up to 100 poundsLift/carry up to 100 poundsLift bulky objectsLICENSES & CERTIFICATIONS: Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.SUPERVISORY RESPONSIBILITY: BUDGET RESPONSIBILITY: YesCOMPANY INFORMATION:Motion offers an excellent benefits package which includes options for healthcare coverage 401(k) tuition reimbursement vacation sick and holiday pay.DISCLAIMER:This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties responsibilities and skills required. Management retains the right to add or modify duties at any time.Not the right fit Let us know youre interested in a future opportunity by joining our Talent Community on or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex race creed color religion marital status national origin citizenship status age pregnancy sexual orientation gender identity or expression genetic information disability military status status as a veteran or any other protected characteristic. GPCs policy is to recruit hire train promote assign transfer and terminate employees based on their own ability achievement experience and conduct and other legitimate business reasons. Key Skills Active Directory,Technical Documentation,Windows,On-Site Support,Test Equipment,Linux,Internet,Preventive Maintenance,Technical Assistance,Troubleshoot,Problem Resolution,Setup,hardware,Technical Support,UNIX Employment Type : Full-Time Experience: years Vacancy: 1