Financial Aid Advisor at The Community Solution

Job Description:The Community Solution Education System is seeking a Financial Aid Advisor for the Financial Aid department.The Financial Aid Advisor is responsible for advising and assisting students with all aspects of financing their education including establishing financial aid eligibility clarifying policies and providing accurate information on all financing options. This is a hybrid position requiring regular on-campus presence during peak periods student-facing events and scheduled days each week combined with remote responsibilities focused on processing compliance and student support. The role ensures accurate and compliant delivery of financial aid in alignment with federal state and institutional regulations. The hybrid expectations are 2 days per week on campus and 3 days per week remote however may be subject to adjustments based on student needs. This role reports to the Associate Director of Financial Aid.Position responsibilities including but not limited to:Advise incoming and current students on financial aid resources eligibility and optionsCollect and review documentation required to verify financial aid eligibilityPackage and revise financial aid awards for new and continuing studentsTrack process and maintain financial aid documents in the student information systemPrepare and distribute financial aid award lettersServe as a primary point of contact for students with financial aid questionsPresent financial aid information at student events workshops and financial literacy sessionsSupport financial aidrelated campus events during peak periodsStay current on financial aid regulations by attending trainings and workshopsCollaborate with The Community Solution Education System Financial Aid Director and staffProvide exceptional customer service and timely responses to student inquiriesPerform other duties as assignedRequired Knowledge Skills and AbilitiesKnowledge of Title IV regulations Direct Loan programs and financial aid complianceFamiliarity with CampusVue or similar student information systemsStrong communication customer service and problem-solving skillsHigh accuracy attention to detail and ability to meet deadlinesAbility to work independently with minimal supervisionProficiency with standard office software and web-based platformsAbility to work effectively with diverse student populationsEducationMinimum High School DiplomaBachelors degree preferred but not requiredExperience12 years of experience in financial aid or related student services area1- 2 years of experience with student information systems CRM tools or financial aid software preferredWorking Conditions / Physical RequirementsHybrid work schedule (combination of on-campus- 2 days per week - and remote work 3 days per week)Ability to perform sedentary work and operate office equipment (computer printer phone)Ability to work occasional evening or weekends based on peak periods or eventsThe Community Solution offers a generous compensation and benefits package as well as the opportunity to work for a leader in the field of education. To learn more about our competitive benefits and additional rewards including generous paid time-off medical and dental insurance coverage life and disability insurance retirement plan with employer contribution multiple flexible spending accounts tuition reimbursement click the link below. Community Solution is an Equal Opportunity Employer.Application ProcessPlease note the screening recruitment and selection process is managed by recruiting staff and hiring managers with the aid of artificial intelligence to evaluate candidates against job requirements. The artificial intelligence tool is a resource only and all employment decisions are made by staff members.When you apply it is recommended you utilize the option to parse your resume into the application. To ensure your experience is accurately reflected please review and complete all application fieldseven if you auto-fill from your resume.For the best results tailor your resume to the job description highlight key qualifications and skills and use clear consistent formatting. This helps our AI tools read and assess your application more effectively. We are committed to regularly monitoring the process for fairness and remove personally identifiable information during evaluation.Required Experience:Unclear Seniority Key Skills Business Development,Estate Law,Sales Experience,Trusts,Wealth Management,Financial Services,Investment Experience,Military Experience,Securities Law,Customer relationship management,Financial Planning,Wills Employment Type : Full-Time Experience: years Vacancy: 1