Financial Aid Specialist (S03667) at InsideHigherEd

Job DescriptionMontgomery College has an immediate need for a full-time Financial Aid Specialist. The position is located in Rockville, Maryland at Central Services Administration. The typical work schedule is Monday-Friday, 8:30 am to 5:00pm. Some evenings and weekends may be required. This is a non-exempt, bargaining, grade 25 position.For non-exempt positions, you are not eligible to work a secondary job at Montgomery College. One (1) day of telework may be granted based on the needs of the unit.The Financial Aid Specialist will perform administrative and technical activities of financial aid programs. Duties encompass a variety of processes and methods. Decisions require judgment regarding possible courses of action based on established guidelines. Follow established office procedures and assist counselors.Contacts are with college faculty, staff, current and prospective students and family representatives, general public, external agencies including lending institutions and government agencies.Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging and inclusiveness. Duties include but are not limited toAdvise students and their family representatives regarding financial aid regulations, application policies and procedures, methods used to determine eligibility, specific program requirements and limits, disbursement and appeal procedures, requirements for continued eligibility, and related financial matters.Assist students in completing the application process.Evaluate financial aid applications and determine financial aid eligibility in accordance with state, federal and institutional policies governing financial aid.Award financial aid to eligible students using established guidelines.Exceptions to policies and regulations are escalated to higher level financial aid workers.May facilitate financial literacy sessions.May facilitate and/or participate in program specific or financial aid outreach activities.Maintain statistical data and review generated reports.May supervise student workers.Required QualificationsAssociate degree and three (3) years of experience working in a student Financial Aid Office or the equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job.Strong customer service skills and experience with public facing interactions.The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.Working knowledge of current Student Financial Aid Office policies and procedures, state and federal financial aid regulations and policies, and institutional policies governing financial aid.Working knowledge of student programs.Proficiency in using Microsoft Office Suite.Hiring Range: $28.79-$37.42 per hour. Initial salary placement for new hires falls between the minimum and midpoint of the range and is based on relevant candidate experience and internal equity. The maximum salary for this position is $46.04 per hour.Application Process:Position is open until filledFor consideration, you must attach a resume that provides the month, and year(s) worked at each employer and detailed experience to reflect the duties and responsibilities performed at each employer.If any position listed on your resume was a part-time position, please indicate so on the resume Click Here to apply onlineFor degrees earned outside of the U.S., a copy of your education equivalency, conducted by a nationally recognized evaluation service, must be included in your application. As a condition of employment, the following are required at the time of hire:Successful completion of a background check and degree verification (if applicable). Participation in a Maryland State Retirement System plan (Pension or Optional Retirement Plan, depending on the position). If you are already retired from the Maryland State Retirement System, you may not enroll in a Maryland State Retirement System plan at Montgomery College and may have earnings restrictions, per state law.Our benefits package includes: generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at 240-567-5353 or [email protected]. We require at least two weeks advance notice to enable us to provide the requested accommodation.Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff.Montgomery College is a tobacco-free and smoke-free workplace.Closing DateThursday, December 18, 2025