Financial Center Associate 1 at Fidelity Bank

Job DescriptionJob DescriptionOur goal at Fidelity is to create a better future by acting with accountability and integrity alongside our customers and within our communities. Since 1908, we have built a legacy upon simple, enduring values and an unwavering commitment to the communities we serve. We pride ourselves on being part of a community-focused and team-oriented work culture where we invest in our associates to ensure success within the company.Fidelity Bank, headquartered in New Orleans, Louisiana, believes in making a difference by living our mission of "Here for Good" to help families and businesses thrive in the communities we serve. Our mortgage division, NOLA Lending Group, is a leader in providing residential home financing solutions in 46 states.Fidelity promotes a culture of work/life balance for all associates. We offer a competitive total rewards package for eligible associates including:Competitive pay based on the position, qualifications, relevant experience, and skillsetPaid Time OffUp to 14 paid holidays annuallyComprehensive Medical, Dental, and Vision InsuranceEmployer Funded Health Savings AccountPaid Parental Leave401(k) with matching contributionsWellness Program to reduce health insurance premiumsFree or discounted banking and mortgage servicesBasic Life Insurance and AD&DTuition Reimbursement PlanAssociate Referral ProgramAssociate Volunteer ProgramEmployee Assistance Fund (subject to IRS guidelines)Employee Assistance Program Opportunities for training and career developmentGym Discounts, Verizon Wireless Discounts, Tickets At Work DiscountsRetail branch locations are closed on Saturdays!The benefits listing is for informational purposes. Additional details regarding compensation and benefits will be provided during the application process. Fidelity reserves the right to modify, amend, or terminate any and all benefits at any time.Do you want to make a difference? If so, this opportunity may be the right choice for you! Fidelity Bank/NOLA Lending Group is looking for competitive, self-reliant, energetic individuals that are driven to succeed.Position Summary:The Financial Center Associate 1 is responsible for providing exceptional client service, operational and audit excellence, while making appropriate referrals. The incumbent is responsible for handling and balancing cash drawer.This is a part-time position.This position is non-exempt under the Fair Labor Standards Act and is eligible for overtime pay.This position may be filled at a lower or higher level depending on the candidate’s qualifications and relevant experience.Required Qualifications, Competencies, and Skills:GED or High School diploma6 months experience with cash handling or customer service Ability to travel across company footprint as neededProficient in Microsoft Office Suite to include Word, Outlook and Teams Developed cognitive skills to include Problem Solving, Judgement, Decision-Making, Organization & PlanningDeveloped intrapersonal skills to include Ambition, Follow-Through, Optimism, TenacityDeveloped interpersonal skills to include Communication: Listening, Speaking, and Writing, Resilience & Balance, Collaboration, Client FocusDeveloped technology skills to include Technical Acumen, Knowledge ManagementPreferred Qualifications, Competencies, and Skills:Financial institution experience.Essential Duties and Responsibilities:Perform all teller transactionsResponsible for balancing, locating and reconciling discrepancies in cash drawer including end-of-day balancing procedures and reporting any discrepancies to the supervisor as necessaryContribute to the financial center’s success by achieving assigned referral goalsReport to a supervisor for approvals when assistance is needed with transactionsProvide customer assistance to service accounts and perform related duties as required both in-person and over the phoneAssist supervisor with maintaining accurate reportsAssist in maintaining branch appearance standardsAdhere to all bank policies and proceduresConsistently exemplify our Core Values of Integrity, Community, Dependability, Excellence, Longevity, and AccountabilityComply with regulatory rules and regulations evidenced through successful completion of training and demonstrated abilityPerform other duties and/or special projects as appointed by managementPhysical Requirements: primarily sitting with some standing, walking, lifting and bending Fidelity Bank is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Fidelity promotes a drug free workplace.If you require an accommodation to submit your application for an open position, please send an email request to [email protected] or call 985-612-2764. All information provided will be kept confidential and will only be used to the extent required to provide the needed reasonable accommodation.For assistance or questions regarding the recruitment process, please email [email protected] position is located in Slidell, LA, 70461.