First Line Technician at Emerald Resource Group

First Line TechnicianManhattanTemp to Hire after 90 days16.33/hrMy global client is looking to hire a First Line Technician to provide Tier I service for their ATMs! This is a great opportunity for a trade school grad to build their career! In this role you will provide maintenance for ATMs retail point of sale equipment plus related PC and PC peripherals. The First Line Technician will receive an extensive training period working directly with their mentor.Requirements of the First Line Technician:Able to pass a background checkAble to pass a drug testClean driving record1 year PC experience1 year Windows experienceGeneral understanding of PC PC peripherals and network connectivityResponsibilities of the First Line Technician:Prioritize and plan service calls Complete equipment cleanings as specified by client contracts Perform minor maintenance on ATMs Tasks: replacing light bulbs card reader belts air filters etc. Perform basic installation functions Perform technical fixes Functions of the First Line Technician:Contact customer with the estimated time of arrival Escalate problems when appropriate Reassign calls when appropriate Review call history Accurately report service data Pulling cable mounting devices installing Mas-Hamilton locks Clearing paper jams card jams bill jams etc. For more information about this role send your resume to and contactPatricia Brown330.703.0892Required Experience:IC Key Skills IT Sales and Marketing,Instrument Maintenance,IT Service Management,Insurance,Chemical Employment Type : Full Time Experience: years Vacancy: 1