Fixed operations personal at Heart City Toyota

Job DescriptionJob DescriptionHeart City Toyota in Elkhart, Indiana, is seeking a dynamic and motivated individual to join our team as Fixed Operations Personnel. We are dedicated to delivering exceptional service and outstanding value to our customers. Our dealership is a hub of activity, where every team member plays a vital role in ensuring our customers remain our top priority You will be responsible for maintaining high customer satisfaction levels, improving operational efficiency, and a team committed to upholding the values of Heart City Toyota. This is a fantastic opportunity for someone who is passionate about automotive and has a keen interest in providing top-quality service. If you are ready to embark on this exciting journey with us and make a meaningful impact, we invite you to apply and become an integral part of our thriving dealership. Ask for Scott Fraser.BenefitsAnnual Base Salary Based on ExperiencePaid Time Off (PTO)Health InsuranceVision InsuranceHolidays OffHands on TrainingCareer Growth OpportunitiesRetirement PlanDental InsuranceMon-Fri ScheduleCatered LunchesResponsibilitiesOperational Oversight: Manage and supervise all fixed operations, including parts and service departments, to ensure efficient and effective workflows. Please have 3-5 yrs of service, parts, and Body shop exp.Customer Relations: Engage with customers to understand their needs and ensure high satisfaction levels through excellent service delivery.Budget Management: Develop and maintain budgets for fixed operations, ensuring that all departments operate within financial targets.Team Leadership: Lead, motivate, and mentor a team of service and parts professionals to achieve department goals and enhance overall performance.Performance Tracking: Analyze key performance indicators to identify areas for improvement and implement strategic solutions to enhance operational efficiency.Supplier Coordination: Coordinate with suppliers to ensure timely and cost-effective procurement of necessary parts and equipment.RequirementsEducation: A bachelor's degree in Business Administration, Management, or a related field is preferred.Experience: Minimum of 3 years in automotive service exp.Leadership Skills: Proven ability to lead and motivate a team effectively.Communication: Excellent verbal and written communication skills.Problem-Solving: Strong analytical and problem-solving skills to enhance operational efficiency.Customer Service: Commitment to providing exceptional service and exceeding customer expectations.Technical Knowledge: Understanding of automotive service and parts operations is a must.Organizational Skills: Strong ability to manage time and prioritize tasks efficiently.