Fl2 Host at The Fairmont Hotel

Company DescriptionFairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.What Is In It For You: Competitive salary and flexible benefit plansOpportunity for commissionsEmployee rates at Luxe Accor properties in North and Central AmericaLearning programs through our AcademiesOpportunity to develop your talent and grow within our property and across the world!Ability to make a difference through our Corporate Social Responsibility activities like Planet21 and Employee Wellbeing initiativesJob DescriptionWhat You Will Be Doing:Greet all guests to fl.2 in a friendly, engagingand efficient mannerEscort guests to their table, engaged in pointing out features of the restaurantCreate and maintain a sense of excitement at the entrance including name recognitionBalance the reservation system (Open table), accurately accounting for coversAssist with phone enquiries and reservation requestsKeep a firm handle on the restaurant knowing the status of tables and flow of patronsTake ownership of the restaurant and the service flowMaintain stock of menus appropriate to service periodAssist with requisitioningProvide service within Fairmont and Hotel StandardsAware of all business within hotel on a daily basis and able to guide guests accordinglyFollow opening and closing procedures dailyAssist Restaurant Managers as assignedFollow and adhere to all safety and sanitation policies and proceduresOther duties as assignedQualificationsYour Experience and Skills Include:Previous experience is an assetExcellent written/verbal communication and interpersonal skillsStrong guest service orientationAble to balance a variety of conflicting priorities while providing guest serviceMust have calm and warm mannerBe able to work flexible hours including mid-shift, weekends, and holidaysAdditional InformationPhysical Aspects of Position (include but are not limited to): Constant walking and standing during shiftMay occasionally exert up to 25 pounds lift, carry, push, or pull objectsVisa Requirements: Must have proof of valid U.S. work authorization.Our Commitment to Diversity & InclusionFairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visithttps://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS