FLEX Manager, Digital Merchandising Technology at Marriott Hotels Resorts

DescriptionThis is a temporary position.JOB SUMMARYAs a member of the Digital Merchandising team the Manager Digital Merchandising Technology will be responsible for managing the technological infrastructure platforms and solutions that enable digital merchandising initiatives within the Digital & Marketing organization. This individual will bridge the gap between merchandising teams analytics and content management platforms ensuring that digital product displays tagging and customer experiences are optimized across all digital channelssuch as e-commerce websites mobile apps and on-property digital touchpoints.The Manager will partner closely with a cross-functional group of stakeholders across the company across Digital Product Marketing AnalyticsTechnology teams and Vendors. This role is global in scope and also interfaces with Marriotts global regions (Americas Europe Middle East & Africa Asia Pacific China Caribbean & Latin America).CANDIDATE PROFILEEducation and ExperienceRequired:Bachelors degree in Business Marketing and Information Technology or a related field35 years of experience in e-commerce digital merchandising technology analyst or digital data analyst rolesStrong proficiency in marketing tech platforms and data analysis tools (Excel Adobe Analytics Adobe Target AEM Tableau)Experience with digital merchandising platforms (Adobe Workfront Smartsheet JIRA)Ability to translate business requirements into technical solutionsBasic technical troubleshooting skillsExcellent communication and project management skillsExperience with digital asset management and content syndication tools (Adobe Target AEM Adobe Cloud)Detail-oriented proactive and able to manage multiple priorities in a fast-paced environmentGlobal mindset and familiarity with UX/UI principles and digital marketing fundamentalsPreferred:Experience with tag management systemsUnderstanding of data layer architecture and event trackingRetail merchandising analytical skillsCORE WORK ACTIVITIESMaintain and coordinate technology roadmaps to enable merchandising goals including platform updates and upgrade.Implement and maintain tagging frameworks for merchandising initiatives to ensure accurate data capture and reportingOrganize the configuration and ongoing management of digital merchandising software and tools including product information management and orchestration systemsManage the configuration maintenance and optimization of merchandising platforms (Workfront DAM etc.)Partner with technology and analytics teams to define and validate data capture requirementsConduct QA testing for merchandising-related tags and content renderingUtilize analytics tools to monitor product performance and provide actionable insights to digital product teamsIdentify opportunities to automate merchandising workflows (campaign calendaring content approvals tagging) using technology solutionsManage relationships with technology vendors and internal stakeholders to ensure effective delivery and support of merchandising toolsMaintain metadata standards and taxonomy for digital assetsProvide training and support to merchandising teams on new technologies and best practicesSupport A/B tests and supply digital merchandising requirements in collaboration with the Director Digital Merchandising OrchestrationMANAGEMENT COMPETENCIESLeadership Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. Leading Through Vision and Values - Keeps the organizations vision and values at the forefront of employee decision making and action. Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges. Problem Solving and Decision Making - Identifies and understands issues problems and opportunities; obtains and compares information from different sources to draw conclusions develops and evaluates alternatives and solutions solves problems and chooses a course of action. Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning organizing and on-going evaluation processes.Managing Execution Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization. Strategy Execution Ensures successful execution across of business plans designed to maximize customer satisfaction profitability and market share through effective planning organizing and on-going evaluation processes. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates focuses and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.Building Relationships Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the companys service standards. Global Mindset - Supports employees and business partners with diverse styles abilities motivations and/or cultural perspectives; utilizes differences to drive innovation engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued appreciated and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g. HR Sales & Marketing Finance Revenue Management) to achieve objectives; maintains effective external relations with government business and industry in respective countries; performs effectively as a liaison between locations disciplines and corporate to ensure needed resources are received and corporate strategies are understood and executed.Generating Talent and Organizational Capability Developing Others - Supports the development of others skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively. Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.Learning and Applying Professional Expertise Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application. Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challengeso Business Process and Analysis Knowledge of multiple processes within sponsor department; ability to document key process flows recognize processes for redesign identify opportunities and translate business processes into information systems needs. Ability to define quality measures and evaluate performance against standards and to identify issues risks and possible paths of resolution or mitigation strategies.o IT Business Management Ability to monitor and evaluate trends in technology technology delivery mechanisms and IT organizational processes and tools. This includes the ability to redefine processes make recommendations and perfect process governance frameworks. Basic Competencies - Fundamental competencies required for accomplishing basic work activities.o Basic Computer Skills - Using basic computer hardware and software (e.g. personal computers word processing software Internet browsers etc.).o Mathematical Reasoning - The ability to add subtract multiply or divide quickly correctly and in a way that allows one to solve work-related issues.o Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.o Reading Comprehension - Understanding written sentences and paragraphs in work related documents.o Writing - Communicating effectively in writing as appropriate for the needs of the audience.At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.Required Experience:Manager Key Skills User Interface,Competitive Analysis,New Technologies,Business developments,Communication,Content Management System,Market Research,Internet,Youtube,Digital Assets,Digital strategy,Social Channels,Digital Forensics,A/B Testing,Analytics Employment Type : Full-Time Department / Functional Area: Administration Experience: years Vacancy: 1