Food & Beverage Manager at Tennessee Grasslands LLC

Grasslands Club is seeking a dynamic and service-driven Food & Beverage Manager to oversee daily restaurant, bar, and event dining operations while delivering an exceptional experience for our members and guests.

This leadership role is responsible for managing front-of-house food and beverage operations, including staff scheduling, payroll oversight, service standards, and team development. The Food & Beverage Manager works closely with culinary leadership, event teams, and club leadership to ensure seamless service execution, strong financial performance, and a culture of hospitality excellence.

The ideal candidate brings strong operational leadership, a passion for service, and the ability to lead and develop teams in a fast-paced private club environment.

Key Responsibilities Operations & Service Excellence

• Oversee daily food and beverage operations including restaurants, bars, and member events to ensure exceptional service and member satisfaction.

• Maintain high service standards aligned with Grasslands Club hospitality expectations.

• Monitor dining room operations and service flow to ensure efficiency and consistency.

• Address member feedback and resolve service issues promptly and professionally.

• Collaborate with culinary leadership to support menu execution and overall dining experience.

Team Leadership & Development

• Recruit, train, mentor, and supervise front-of-house staff including servers, bartenders, and support staff.

• Foster a positive team culture focused on accountability, professionalism, and service excellence.

• Identify staff strengths and develop team members' skills through coaching and ongoing training.

• Conduct regular performance discussions and support leadership development within the team.

Scheduling, Payroll & Labor Management

• Develop and manage weekly staff schedules based on business levels, events, and operational needs.

• Oversee timekeeping and payroll accuracy, ensuring proper tracking of hours, overtime, and compliance with company policies.

• Monitor labor costs and adjust staffing levels to maintain efficiency while delivering exceptional service.

• Ensure compliance with wage and hour regulations and internal payroll processes.

Financial Management

• Assist in developing budgets and financial goals for food and beverage operations.

• Monitor departmental financial performance including sales, labor costs, and operational expenses.

• Implement cost-control measures and support initiatives to maximize revenue and profitability.

Compliance & Standards

• Ensure compliance with all health, safety, and sanitation regulations.

• Maintain ServSafe and food safety standards across all operations.

• Ensure adherence to club policies, procedures, and service standards.

Events & Collaboration

• Work closely with the Events and Banquet teams to ensure successful execution of club events, tournaments, weddings, and member functions.

• Participate in planning special dining experiences, promotions, and club programming.

Minimum Qualifications

• ServSafe Manager Certification or equivalent Food Safety certification.

• Minimum 3 years of food and beverage management or supervisory experience.

• Demonstrated experience managing staff schedules, payroll processes, and labor budgets.

• Strong knowledge of food safety standards and health regulations.

• Proven ability to lead teams and maintain high service standards.

• Experience with POS systems, scheduling software, and payroll/timekeeping platforms.

• Strong understanding of service training and staff development.

Preferred Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.

• Experience in a private club, resort, or luxury hospitality environment.

Skills & Competencies

• Leadership: Ability to motivate, coach, and develop high-performing teams.

• Operational Management: Strong organizational skills to manage multiple service areas simultaneously.

• Labor & Payroll Oversight: Experience managing schedules, payroll accuracy, and labor efficiency.

• Financial Acumen: Ability to analyze reports, manage budgets, and control costs.

• Communication: Strong interpersonal skills to interact effectively with members, guests, and staff.

• Problem Solving: Ability to address operational challenges quickly and effectively.

• Hospitality Mindset: Commitment to delivering exceptional service and member experiences.

Compensation details: 0 Yearly Salary

PI7ea3ffe5-