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Ford Assistant Service Advisor at Rowe Ford Sales
Rowe Ford Sales
Westbrook, ME
Administration
Posted 0 days ago
Job Description
htmlJoin the team at Rowe Ford Sales as a Ford Assistant Service Advisor in Westbrook this role you will support the service department by assisting customers with their vehicle service needs ensuring smooth communication between customers and the service technicians and helping to maintain an efficient service process.ResponsibilitiesGreet customers promptly and courteously upon arrival.Assist Service Advisors in scheduling appointments and managing service workflows.Communicate service updates and recommendations to customers clearly and professionally.Maintain accurate records of customer interactions and vehicle service history.Support the service team in handling customer inquiries via phone and in person.Coordinate with technicians and parts department to ensure timely service completion.Loan out loaner vehiclesTake payment of service invoicesRequirementsStrong customer service and communication skills. Upbeat and friendly.Ability to multitask and work in a fast-paced environment.Basic computer skills and familiarity with service management software preferred.High school diploma or equivalent.Previous experience in automotive service or customer service is a plus.BenefitsCompetitive compensation of $20.00 - $25.00 per hour paid weekly.-potential of monthly bonusOpportunity to grow within a reputable automotive dealership.Supportive team environment in Westbrook ME.About the CompanyRowe Ford Sales is a well-established automotive dealership located in Westbrook ME committed to providing excellent vehicle sales and service experiences. We pride ourselves on quality customer service and a dedicated team that values professionalism and integrity.Required Experience:Unclear Seniority Key Skills Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 20 - 25
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