FORD Service AdvisorConsultant 62k 100k to the best candidates at Smithfield

HERE WE GROW AGAIN!Classic Ford of Smithfield NC needs EXPERIENCED Ford Service Advisors to help with our growing service department. Our service advisors assist customers in caring for their cars/trucks by conveying the value of maintaining their vehicles in accordance with the manufacturers guidelines. The service advisor must establish and maintain positive relationships with our clients.What You Do:Perform service drive walk around inspections of customer vehicles and apply proper resources to accurately identify verify and communicate clients service needs. Record them along with current vehicle and client information on the repair orderInteract with customers to determine immediate service needsServe as a liaison between technicians and customersProvide excellent customer service experienceReview service history multipoint inspection results and recommend service to clientsWrite and verify accurate repair orders and include supporting documentation to complete manufacturers warranty claimsSupport service department goals by:Improving sales of labor parts and accessoriesAdminister new and used vehicle warranty repairs in accordance with manufacturers requirementsVerify vehicle services are performed correctly upon completion by inspecting the vehicle prior to returning to customerPerform an active vehicle delivery with customer when work is completedBuild and maintain knowledge of products and services via on-the-job activities and completion of manufacturer trainingSuccessful attributes and skills:Excellent communication skills and ability to be a team playerAbility to minimize and redirect customers frustrationsTrainableOutgoing and friendly personality with great customer handling skillsProfessional appearanceStrong organizational skillsTechnical certification a plusManufacturer training certificationsCompensation and benefits:Salary range between $62k-$100KBase range will be determined by competitive market rate for your skills experience and performanceBonuses are a part of your total compensation and will be based on achievement of specific business goalsMedical Dental and Vision PlansVacation Time401k PlanPaid trainingVehicle discountsRequired Experience:Contract Key Skills Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 62 - 100