Founding Head of Operations - HYBRID at Pairtu

## **Why This Role Exists**Pairtu is growing fast — but growth only works if the patient and customer experience stays exceptional *and* we have the operational backbone to deliver consistently.We’re looking for a senior, hands-on operator who can work across credentialing, payer contracting, provider onboarding, and day-to-day ops while keeping a sharp eye on patient experience and quality. You’ll own the connective tissue between our advocates, payers, and leadership team — ensuring no patient falls through the cracks, no credentialing deadline slips, and no operational ball is dropped.This is **not** a “manage people from a distance” role. You’ll roll up your sleeves, fix broken workflows yourself, and bring back lessons that make us faster, cleaner, and more scalable.## **A bit about Pairtu**We started Pairtu after years of fighting the system for our own families—Arian’s mom is beating pancreatic cancer today because he learned to hack insurance rules nobody explains. Our vision: *everyone* deserves a fighter like that.Today we mix smart software with human advocates to guide Medicare patients through diagnoses, bills, and care plans. Investors from Omada, Oscar, and UnitedHealthcare believe in the mission—and in the scrappy team of