Front Desk Agent at Hyatt Hotels

Front Desk/Night Auditor

Come join our well-established team in the beautiful Domain area of Austin. Great opportunity to work in a professional and fun environment with world class benefits.

Compensation: Starting at $17.00 per hour, Full-Time

Flexibility Required

What You'll Do

A Front Desk/Night Auditor will assist guests efficiently, courteously, and professionally in all front desk related functions

Provide excellent guest service

Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds

Consistently follow all credit, cash-handling, and accounting procedures

Run various audits and reports and record all revenues and statistics accurately

Read, analyze, interpret, and effectively explain items such as common reports, guest folios and emergency procedures

Maintain privacy and confidentiality of all guest and hotel information

Effectively respond to and resolve guest concerns or complaints

Perform other duties as assigned

What You Will Bring

A Night Auditor will have a passion for customer service

Ability to work independently while supporting hotel operations

Strong attention to detail and organization skills

Previous hospitality experience is preferred, but not required

A willingness to work nights, weekends, and holidays as necessary

The ability to lift, carry, or otherwise move up to 10 lbs. regularly and the ability to stand for long periods of time

Tudor Management is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.