Front Desk Agent Limelight Mammoth at Aspen Skiing Company

Position SummaryThe Front Desk Agent welcomes and registers guests as well as presents statements and collects payments for departing guests. They also communicate with housekeeping maintenance and guest services to fulfill guest requests. This ideal candidate is attentive proactive and dedicated to enhancing the overall guest experience. This position reports to the Front Office Manager.The pay range for this position is $20.00 to $23.00 per hour; actual pay will be dependent on budget and experience.Job Posting DeadlineApplications for this position will be accepted until December 14 2025.Essential Job Functions/Key Job Responsibilities    Welcome guests upon their arrival and assign rooms    Provide summary of the hotel and the amenities offered to guests    Coordinate with other departments daily needs or special requirements for all hotel guests    Recommend restaurants and activities for guests ability/skill level and interest    Responsible for maintaining cash bank and for daily settling of cash bank    Accept reservations changes and cancellations.    Coordinate with housekeeping to ensure all rooms are clean tidy and fully furnished to accommodate guests needs    Comply with all policies of the hotels and Aspen One    Assist in emergency and security procedures as directed by management    Complete tasks and projects delegated by your manager and assist other departments as staff and business levels demand    Other duties as assignedWe are currently hiring for multiple positions in preparation for our December opening! Were looking for enthusiastic and dedicated team members to start in October and November for the following employment types:    Full-Time Year-Round    Part-Time Year-Round    Full-Time Seasonal    Part-Time SeasonalWhether youre looking for a long-term opportunity or seasonal work wed love to hear from you. Apply now and be part of an exciting new beginning!Qualifications : Education & Experience Requirements    High School Diploma or high school equivalent preferred    1 year of customer or guest experience preferred    Previous front desk experience preferredKnowledge Skills & Abilities    Basis knowledge of local mountain town activities and events in the area    Basic industry terminology    Knowledge of company policies and procedures    Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly    Active listening and interpersonal skills to personalize the guest experience    Ability to act professional in a fast-paced environment    Strong attention to detail    Ability to work independently with minimal supervision    Ability to work effectively in team settings contributing positively to group dynamicsAdditional Information : Work Environment & Physical Demands    Ability to stand walk or be on your feet for extended periods of time kneeling and bending may be required    Regularly work indoors with no adverse conditions      Must be able to occasionally lift push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position but no more than 50)Job Benefits This position is classified as a regular full-time position eligible for the following benefits:Enrollment dates differ across the various programs.      Health Dental and Vision Insurance Programs    Flexible Spending Account Programs    Life Insurance Programs    Paid Time Off Programs    Paid Leave Programs    401(k) Savings Plan    Employee Ski Pass    Other company perksorJob BenefitsThis position is classified as a regular part-time position eligible for the following benefits:Enrollment dates differ across the various programs.      Paid Time Off Programs    Paid Leave Programs    Other company perks#LLMThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One Aspen Snowmass Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process please contact Human Resources at .          This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties responsibilities and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One inclusion equity and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience we embrace and celebrate the unique experiences perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected valued and empowered and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.For an overview of Aspen One Companys benefits and other compensation visit One participates in E-Verify.E-Verify & Right to Work PosterRemote Work : NoEmployment Type : Full-time Key Skills Customer Service,Hotel Experience,Hospitality Experience,Computer Skills,Upselling,Medical office experience,Office Experience,Computer Literacy,Front Desk,Guest Services,Cash Handling,Phone Etiquette Experience: years Vacancy: 1