Front Desk Agent Part Time at StepStone Hospitality

Part-timeDescriptionRegister and assign rooms to guests.Issue room key and escort instructions to Guest Service Agent or directly to the guest.Sort and track incoming emails and messages.Transmit and receive messages using all communication avenues.Answer inquiries pertaining to hotel services registration of guests and shopping dining entertainment and travel directions.Keep record of room availability and rate.Compute bill collect payments and make changes for guests.Make confirm and cancel reservations via all communication avenues.Post charges such as room food liquor or telephone to guest bill if interface is inoperable.Make reservationsAbility to accurately use various office software.Have a full working knowledge and expertise of expectationsCashiering and cash handlingEffectively communicates with Housekeeping and Maintenance DepartmentRequirementsSkills to be successful in the role would includeKnowledge of Fosse is a plusMust have a comprehensive knowledge of the English language to effectively communicate with guests associates and vendors.Cashiering and cash handling knowledge and experience.Ability to accurately report information.Ability to assist with various office tasks as needed.Attend required meetings.Projects and assignments are completed thoroughly professionally and with care.Adjusts to high-pressure conditions and is open to change.Assumes responsibility for personal growth and development.Must have good mathematical and computer skills.Relevant training and experience and additional education preferred.Weekends and HolidaysWilling to Cross Train in different departmentsCan do Morning shift afternoon and Night Audit shiftEOE - All qualified applicants will receive consideration for employment without regard to race religion color national origin gender sexual orientation age marital status veteran status or disability status.Required Experience:Unclear Seniority Key Skills Customer Service,Hotel Experience,Hospitality Experience,Computer Skills,Upselling,Medical office experience,Office Experience,Computer Literacy,Front Desk,Guest Services,Cash Handling,Phone Etiquette Employment Type : Part-Time Experience: years Vacancy: 1