Front Desk Concierge (Floaters) at Stratton Amenities

Floater/On-call Front Desk Concierge Job Description.We are seeking energetic friendly and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rises.Floater Responsibilities:Support staffing requirements during shortages due to vacations call-offs holidays etcAssist in start-ups and new accountsWork special last-minute assignmentsExpect to work on weekends and holidaysPosition RequirementsOutstanding schedule flexibilityWeekend and Holiday availabilityExcellent verbal and written communication skillsExcellent problem-solving skillsTakes pride and ownership in the position and propertyReliable transportationAbility to listen and react quickly to residents and guests requests in a genuine mannerHave at least two year of hospitality experiencePossess amazing interpersonal skills and exceptional guest service abilitiesBe organized proactive productive and self-motivated showing a positive attitudeMaintain a neat and professionally well-groomed appearanceThink clearly quickly and efficiently and make concise decisions even under pressureMain ResponsibilitiesGreet and direct residents and visitors with a pleasant attitudeExceed residents and guests expectations by providing anticipatory service and ensuring smooth accommodationsCultivate and retain cohesive relationships with residents vendors and contractorsProfessional telephone etiquette and message deliveryAccurately log guest packages ensure timely delivery and perform package inventory auditsMonitor lobby and surveillance cameras and patrol property to ensure resident safety and securityAssist in the scheduling and completion of all amenities requests including local transportation residents move-ins dinner reservations pet walking dry-cleaning pick-ups and drop-offs event planning grocery and package delivery housekeeping etc.Ability to maintain confidentialityWalk the premises to ensure the highest standards are being metPerform all other duties as assignedMust be able to work flexible schedules including nights weekends and holidaysExperience Requirements:Experience in hospitality is a plusExperience in luxury busy retail environmentMust have experience delivering exceptional service Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service. Key Skills Arabic Speaking,Administration,General Services,Billing,Import,Administration Support Employment Type : Gig Experience: years Vacancy: 1