Front Desk Night Auditor at Holiday Inn Express George

About Holiday Inn Express George WALocated just off I-90 near the Gorge Amphitheatre Holiday Inn Express George serves as the premier hospitality destination in Central Washington for concertgoers leisure travelers and business guests. Our hotel offers modern accommodations complimentary hot breakfast a fitness center and convenient access to local wineries outdoor recreation and the Columbia River. As part of the IHG Hotels & Resorts family we are dedicated to delivering exceptional guest experiences while maintaining the highest standards of service and hospitality.Position: Night AuditorAre you friendly detail-oriented and able to work in a fast-paced environment The Night Auditor plays a key role in ensuring smooth overnight operations attending to guest needsincluding registration checkout and cashieringand ensuring daily financial reports are accurate and complete.Benefits$16.50/hourTravel Discounts (IHG Brand Family)Sick PayMedical/Vision/Dental Insurance for Full-Time Employees (after 90 days)ResponsibilitiesReview all guaranteed arrivals and verify that all credit cards are valid by running numbers not already in-houseCheck in and check out guests efficiently and courteouslyExplain and provide any promotional items to each guest checking inRespond promptly to guest inquiries or complaints and offer alternate solutions when appropriateComplete nightly audit procedures to balance daily revenue and reconcile accountsCover other hotel areas as needed including breakfast setup lobby upkeep or guest assistanceDocument guest accidents or incidents using the appropriate report formsRecord maintenance issues and safety concerns in the maintenance logMaintain a clean organized and professional front desk areaTake the initiative to greet guests in a friendly and welcoming mannerEnsure compliance with all IHG brand and company policiesPerform other duties as assignedQualificationsHigh School Diploma/GED requiredPrevious hospitality or customer service experience preferredStrong attention to detail and organization skillsExperience handling cash credit card procedures and basic math conceptsProficient in multitasking and problem-solvingAbility to work independently with minimal supervisionAvailability to work overnight shifts weekends and holidays*We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression Key Skills Customer Service,Hotel Experience,Hospitality Experience,Guest Relations Experience,Math,Windows,Facilities Management,Night Audit,Front Desk,Guest Services,Phone Etiquette,Word Processing Employment Type : Full-Time Experience: years Vacancy: 1