Front DeskReceptionist at BODYROK

Responsive recruiterReplies within 24 hoursBenefits:Bonus based on performanceCompetitive salaryEmployee discountsTraining & developmentJob Summary:The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor youll generate revenue by developing relationships with potential new and existing members to increase membership enrollment and package purchases. Additionally you are expected to:Deliver the BODYROK Service Promise; contribute to running a clean friendly and well-maintained studio and execute the team member basics of being on time and complying with the dress code.Assist members/guests in person when they are in the studio and over email as inquiries come in.Keep a clean and orderly studio by maintaining bathrooms changing rooms towels/laundry and trash.Initiate tasks and perform duties without direction/micromanagement.Monitor incoming emails and ensure proper check-in procedures are followedEssential Duties & Responsibilities:Member and Guest Check-in Compliance Greet all incoming members and guestsEnsure all check-in procedures are followedThank guests for coming as they exitAnswer client questions related to their account and class scheduleSales Promote specials to current and future guestsCustomer Service & OperationsTour potential members through the studio and connect guests to the facility equipment services and amenitiesHandle member service issues including change of address electronic funds setup or change and questions regarding billings and paymentsUpdate Supply Request Log and Maintenance Log (depending on the issue)Promote and sell merchandiseKeep the front desk area and entryway clutter-free orderly and cleanPerform general cleaning duties to include hourly bathroom room and studio checksProvide the highest level of customer service possible when communicating and interacting with guestsQualifications:1-2 years of customer service or sales experience preferred not required1-2 years MindBody software experience preferred not requiredExcellent customer service skillsIndependent self-starter with strong organizational skillsBasic computer skillsStrong communication skills in both oral and writtenOrganized and detail-orientedFriendly warm compassionate and welcoming personalityEasy to talk to and comfortable around new peopleMust be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday 2 Saturdays or 2 Sundays)Certifications / Educational Requirements:High School Diploma or GED requiredPhysical Requirements:The employee occasionally sits walks kneels and reaches with hands and armsAbility to lift and/or move up to 25 lbs.Work Environment:While performing the duties of this job regularly exposed to moving mechanical partsThe noise level in the studio environment is loudMust be comfortable interacting with people and making them feel welcomeThis position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Compensation: $16.00 - $20.00 per hour BODYROK offers high-intensity low-impact workouts that tone sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized problem-solvers demonstrate excellent interpersonal skills and have a passion & excitement for our brand. We are seeking enthusiastic service-oriented hardworking individuals to work in our fast-paced studios. Lets ROK! Key Skills Anti Money Laundering,Machinery Maintenance,IT Consultancy,Fiber Optic,Cardiovascular Employment Type : Part-Time Experience: years Vacancy: 1 Hourly Salary Salary: 16 - 20