Front Office Specialist I TCP Gulfgate 002 at Texas Children's Medical Center

DescriptionWe are searching for a Front Office Specialist at Texas Childrens Pediatric Clinic- Gulfgate someone who works well in a fast-paced this position you will coordinate and perform the scheduling of patients receive and greet visitors answer and handle incoming calls coordinate the referral process enter accurate billing information into the system and transmit accurate claims.Think youve got what it takesThis position will have at least one late day per week working until 7pm and some Saturdays on a planned rotation. Job Duties & ResponsibilitiesGreet patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principlesAssist patients with check in/check outAnswer telephone within three (3) rings and directs calls per practice protocolDocument complete and error free messages in telephone encounter and routes to appropriate area per practice protocolEnter hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocolAssess patients eligibility for referral by verifying coverage with payer prior to initiating referralDocument eligibility in the electronic health record per practice protocolSchedule appointments per practice protocolDemonstrate ability to use judgment when scheduling providers templateVerify and documents coverage of services prior to patient being seen by a provider per practice protocolMonitor Account Work queue and Patient Work queue on a weekly basis and determine appropriate corrective action and completes required correctionsAssure electronic health record is complete and ready for provider use prior to patient being seenCollect and disseminate mail and deliveries per practice protocolMonitors returned mail work queue and corrected in electronic billing system within fourteen (14) daysAs part of our commitment to maintaining a safe and healthy workplace all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.Skills & RequirementsH.S. Diploma or GED Required1 Year or More of Related Experience RequiredRequired Experience:IC Key Skills Abinitio,Arabic Speaking,Babysitting,Advocacy,Administration Support,Humming Bird Employment Type : Full-Time Experience: years Vacancy: 1