Fuel Administration Support at Reeder Distributors

Fuel Administration Support The Fuel Administration Support role is responsible for ensuring accurate timely and efficient administrative coordination for fuel service operations. This position supports technicians sales representatives and internal departments by managing service tickets maintaining equipment data preparing customer quotes and reconciling inventory. The role requires strong attention to detail proficiency in data entry and effective communication skills to keep service workflows running smoothly.The Fuel Admin Support acts as a critical link between field operations and office administration helping maintain operational accuracy customer satisfaction and timely billing processes.Schedule: Monday through Friday from 8 AM to 5 PMRate of Pay: $20 per hourLocation: Fort Worth TXKey Responsibilities and DutiesService Ticket ManagementReceive and process all incoming service tickets.Enter customer ID numbers site addresses and GPS coordinates into the service system.Verify customer equipment on location to ensure accuracy before dispatch or billing.Provide updates to sales representatives/customers on service ticket status and estimated completion timelines.Billing and InvoicingInvoice internal external and third-party service tickets accurately and in a timely manner.Bill labor hours and inventory parts pulled from technicians trucks with precision.Ensure that all invoices labor entries and part allocations are completed by month-end deadlines.Quoting and Customer SupportPrepare and assemble quotes for service repairs new equipment and replacement components.Send quotes to customers and sales representatives and follow up as needed.Assist with customer inquiries related to repairs equipment or ticket status.Technical and Operational SupportAssist service technicians with troubleshooting tank monitors and related fuel-tracking equipment.Communicate with technicians to clarify ticket details parts used and job completion notes.Coordinate the accurate packaging and shipment of inventory parts to customers and third-party vendors to support the timely completion of service tickets Inventory and ReconciliationSupport inventory accuracy related to parts billed from technician trucks.Remove equipment from customer locations within the system once units have been picked up and returned to the yard.Close equipment contracts promptly upon confirmation that equipment has been retrieved.Update and maintain fuel asset records to ensure inventory levels and asset information are accurate and current.Company OverviewSince 1973 Reeder Distributors Inc. has been a family-owned and operated company built on reliability customer service and quality. Our long-standing success is driven by the dedication of our team many of whom have been with us for years creating continuity and long-term relationships with our customers.We are passionate about exceeding expectations and our strong work ethic and commitment to customer satisfaction set us apart.Reeder Distributors Inc. is an equal opportunity employer. We recruit qualified applicants and advance employees without regard to race color religion gender sexual orientation gender identity gender expression age disability medical condition genetic information national origin marital status veteran status or any other status protected by law.We are committed to providing reasonable accommodations for individuals with disabilities throughout the application and interview process. To request accommodation please contact .Disclaimer: The statements above are intended to outline the general scope and level of work assigned to this role. They are not intended to be an exhaustive list of all duties responsibilities and skills required. Employees may be asked to perform other tasks outside of their usual responsibilities as needed. Key Skills Office Manager Experience,Microsoft Office,Management Experience,QuickBooks,Accounting,Business Management,Microsoft Powerpoint,Microsoft Excel,Operations Management,Administrative Experience,Leadership Experience,Bookkeeping Employment Type : Full-Time Experience: years Vacancy: 1