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GameStop

Full Time Assistant Store Manager (Store 3751) at GameStop

GameStop Lubbock, TX

JOB DESCRIPTION

Assistant Store Manager

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential job duties and responsibilities include providing best-in-class guest service, supporting the total shopping environment, processing guest purchases/return transactions, responding to guest comments or questions, promoting GameStop's unique guest benefits, assisting the Store Manager with setting guest service expectations, observing associate performance, ensuring store cleanliness, and supporting store team in meeting sales goals.

Qualifications include proof of identity and eligibility to legally work in the United States, at least 18 years old, high school diploma or equivalent, and at least 6 months of retail management experience preferred. Key job skills and abilities include possessing an outgoing and welcoming personality, providing genuine and individualized assistance to every guest, demonstrating clear verbal and written communication skills, achieving objectives in a fast-paced environment, working independently and within a team, meeting associate performance expectations, operating Point-of-Sale (POS) computer system, possessing basic mathematics and alphabetizing skills, completing required paperwork properly, executing financial tasks in strict accordance with company policy, working a flexible schedule, constructively managing pressure and adapting to stressful situations, being reliable and trustworthy, able to work alone, and possessing basic fine and gross motor skills.