Full Time Customer Service Representative Kingman at Enterprise

OverviewCustomer Service Representative will provide a high level of customer service by assisting both internal and external customers primarily face-to-face supporting their branch and rental needs. You will gain knowledge through local training and hands-on experience with duties to include customer service and administrative functions.This is a FULL-TIME position (40 hours per week) that pays $17.00 / hourBenefits: a regular weekly schedule medical benefits dental benefits vision benefits 401k match profit sharing paid time off car rental and car purchase discounts and a fun and friendly place to work!Apart from religious observation must be able to work the following schedule:Monday-Friday 8:00am-5:00pm and rotating Saturday 8:30am-12:30pmJob location: 4310 Stockton Hill Rd Kingman AZ 86409ResponsibilitiesMeet and greet customers in a friendly and timely mannerProvide a high level of customer service by assisting customers and assessing their rental needs in person and over the phoneUnderstand and communicate rental terms and conditions vehicle features and other servicesProvide directions and general assistanceAssist to assess condition of rental upon returnProcess returns check-ins and exit kiosk transactionsTakeincoming calls- reservations rate quotes general questions and answers provide information and resolution for customers other branches insurance companies dealerships repair shops and other vendorsManage outgoing calls forcallback management A/Rs and miscellaneous calls as assignedResponsible for notifying Management of any known vehicle problems and any required vehicle maintenanceClean vehicle interior and exterior by hand or by operating washing equipment when neededPerform various administrative and basic accounting functions such as: research and billing support tasks accounts receivables transfer and key logs run miscellaneous reports supply maintenance process customer billingPerform miscellaneous and backup duties job-related duties as assignedEqual Opportunity Employer/Disability/VeteransQualificationsMust be at least 18 years of ageMust have at least 1 year prior customer service experienceMust have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 yearsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futureRequired Experience:Unclear Seniority Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Employment Type : Full-Time Experience: years Vacancy: 1