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Full Time Head of Housekeeping at Aulani, A Disney Resort & Spa
Aulani, A Disney Resort & Spa
No longer available
Hospitality
Posted 6 hours ago
JOB DESCRIPTION
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We’ve combined the spirit of O`ahu with the magic of Disney to build a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Housekeeping cast members play an important role in creating a home-away-from-home experience for each of our Guests every day. This position is a liaison between the Housekeeping Operation and the Guest Service Managers and will focus on analyzing, tracking and reporting information gathered about our guests through the Resort’s Housekeeping Information Management System.
Are you the right applicant for this opportunity Find out by reading through the role overview below.
This is a Full-Time position reporting to the Housekeeping Guest Services Managers and will be working onsite at our breathtaking Aulani Resort on Oahu, Hawaii.
Monitor and control service order dispatching for the Housekeeping Department
Reporting – create and analyze reports – to include monitoring inspection scores, attendant yields, guest delivery trends and other pertinent housekeeping reports. Presenting – after creating and analyzing required reports, this position will present information to the Housekeeping Managers and may need to present to other Lines of Businesses
Be the point of contact with our guests/owners when implementing our DND policy.
Accurately track lost and found high value item storage and disposition Assist with morning preparations for the Housekeepers, to include board creations
Other duties as assigned, which include (but not limited to) filing, logging, inventory, etc.
Flexible/adaptable – will need to work weekends and/or holidays with full seven days a week availability
Demonstrated strong organizational and time management skills with high attention to detail
Proven ability to manage multiple priorities, meet deadlines and multi-task
Proven ability and desire to learn and adhere to new policies, procedures and standards
Ability to work on own with minimal supervision
Strong computer knowledge/skills and willingness to learn new programs
Ability to speak with guests and delivery excellent customer service
Knowledge of Microsoft Suite: Word, Excel and PowerPoint
Knowledge of HotSOS or other Property Management System
Working experience in Housekeeping Operations or Resort room operations
Disney offers a rewards package to help you live your best life. The pay range for this role in Hawaii is $22.55 to $32.43 per hour. xzgxqkn Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.
Are you the right applicant for this opportunity Find out by reading through the role overview below.
This is a Full-Time position reporting to the Housekeeping Guest Services Managers and will be working onsite at our breathtaking Aulani Resort on Oahu, Hawaii.
Monitor and control service order dispatching for the Housekeeping Department
Reporting – create and analyze reports – to include monitoring inspection scores, attendant yields, guest delivery trends and other pertinent housekeeping reports. Presenting – after creating and analyzing required reports, this position will present information to the Housekeeping Managers and may need to present to other Lines of Businesses
Be the point of contact with our guests/owners when implementing our DND policy.
Accurately track lost and found high value item storage and disposition Assist with morning preparations for the Housekeepers, to include board creations
Other duties as assigned, which include (but not limited to) filing, logging, inventory, etc.
Flexible/adaptable – will need to work weekends and/or holidays with full seven days a week availability
Demonstrated strong organizational and time management skills with high attention to detail
Proven ability to manage multiple priorities, meet deadlines and multi-task
Proven ability and desire to learn and adhere to new policies, procedures and standards
Ability to work on own with minimal supervision
Strong computer knowledge/skills and willingness to learn new programs
Ability to speak with guests and delivery excellent customer service
Knowledge of Microsoft Suite: Word, Excel and PowerPoint
Knowledge of HotSOS or other Property Management System
Working experience in Housekeeping Operations or Resort room operations
Disney offers a rewards package to help you live your best life. The pay range for this role in Hawaii is $22.55 to $32.43 per hour. xzgxqkn Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.