General Manager at 1-800 Hansons LLC

Come Grow With Us

HANSONS has been one of the top home improvement companies for 35+ years. What started as a small family business has grown into a multi-million dollar company delivering five-star customer experiences and top-quality products across 11 states and 18 locations. We're proud of where we've come from and even more excited about where we're going. If you're a driven leader who thrives in a fast-paced, high-growth environment, we want to hear from you.

The Role

The General Manager is a key leadership position with overall accountability for branch operations in a geographic region. You'll own the full picture- sales performance, installation execution, customer experience, team development, and financial outcomes. This is a high-visibility role for someone who can build and sustain a high-performing sales team, drive operational efficiency, and deliver consistent results. The GM partners closely with Corporate and field teams to execute company strategy and uphold Hansons' standards at every level.

What We Offer $90-$110k+/yearQuarterly bonus opportunitiesWeekly pay on Fridays via direct depositHealth benefits eligible at 30 days401k with company match eligible at 90 daysPaid time off with unlimited rollover of unused hoursHoliday pay eligible immediatelyClear career path with tools and development opportunities- Regional Manager, VP of Sales & Operations, Chief Revenue Officer, and beyondEmployee, friends & family discountsIncentive opportunities including Presidents Club trips for you and a guestEmployee committees: Fun, Diversity, Well-Being, and Safety What You'll Do

Sales Leadership

Recruit, develop, and lead a high-performing sales team, actively maintaining a talent pipeline to meet and sustain headcount goalsCoach and motivate Sales Executives on strategies, closing techniques, and performance improvementMonitor individual metrics, manage lead assignment, and hold the team accountable to resultsDrive lead generation and ensure maximum market penetration across the branch territory

Operations & Installation

Oversee scheduling of Measure and Service Technicians to keep jobs moving on timeBuild strong relationships with Installation Partners to ensure capacity, quality, and productivityMonitor installations for quality workmanship and coordinate with Corporate Scheduling to maximize efficiency

Customer Experience

Own the customer journey from sale through installation, resolving escalations and driving five-star outcomesAchieve or exceed Net Promoter Score (NPS) targets through consistent, high-quality service

Team Leadership & Development

Lead, coach, and develop branch employees through clear communication, performance management, and accountabilityFoster a culture of continuous improvement, integrity, and shared ownership of resultsServe as the primary liaison between the branch and Corporate teams- Scheduling, Customer Relations, Service, and HR

Financial Performance

Achieve branch revenue and profitability goals; manage collections, labor costs, and reprocessingManage inventory to ensure timely installations and escalate supply issues as neededReview monthly performance scorecards with the Senior Executive Team What We're Looking For Bachelor's degree in Business or related field5+ years of sales management experience with a demonstrated track record of results2+ years of general management experienceProven ability to recruit, lead, and develop a high-performing sales teamStrong analytical skills; proficient in Excel and MS OfficeExcellent communicator- effective with frontline staff and senior leadership alikeProactive, organized, and energized by a fast-paced, high-growth environmentHonest, ethical, and dependable

Preferred: Experience in home improvement or a similar in-home sales industry; background in branch or multi-unit operations

Schedule & Location

Full-time. Standard hours are Monday-Friday 8am-5pm and Saturday 8am-12pm, with flexibility for evenings and weekends as the role demands. Some local and statewide travel may be required.

Compensation details: 00 Yearly Salary

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