General Manager Eastern Standard Kitchen and Drinks at ES Hospitality

General Manager: Eastern Standard Kitchen and DrinksOverview of Concept:The Bower plaza in the Fenway is home to three concepts from ES Hospitality - Eastern Standard reopened after 15 years in Kenmore Square Equal Measure a craft cocktail bar and Standard Italian a modern Italian restaurant. These concepts helmed by Garrett Harker serve brunch lunch dinner and late-night drinks to neighborhood visitors BU students and faculty residents and restaurant industry professionals alike.Overview of Position:Eastern Standard is seeking an experienced General Manager to lead front of house operations going into the new year and beyond. This is a dynamic multi-concept role as the position will be responsible for overseeing service management and staff across Eastern Standard Equal Measure and a robust private dining program. The General Manager is responsible for implementing overseeing and maintaining all steps of service hospitality procedures and company policies for both guests and staff. They are responsible for ensuring operations are in line with restaurant budget and for providing guidance and insight around controllable costs. This is an ideal role for a candidate looking for the next challenge in their career and for someone who is eager to work with talented food and beverage colleagues in a legacy restaurant with a multi-daypart multi-venue layout.Qualified candidates will have a minimum 3-5 years of experience in hospitality including at least 3 years in management ideally in a multi-concept space.Pay range: 00/year bonus opportunityResponsibilities:Oversee and manage the day-to-day operations of Eastern Standard Equal Measure and the groups private dining spaces throughout lunch brunch and dinner servicesLead by example on the floor maintaining a hands on presence and assisting wherever necessaryGuide and empower the FOH staff to be advocates for their guests providing them with the tools to create memorable experiencesDevelop and implement ongoing training and professional development programs for FOH staffTake part in the hiring life-cycle from the interview to implementing training programs for FOH new hiresFocus on cultivating meaningful relationships with guests through regular guest engagement with the goal of creating returning diners and regularsManage and resolve all guest inquiries and complaints ensuring every guest leaves with an exceptional dining experienceWork closely and collaboratively with the entire management team across the front and back of houseContinue to develop implement and maintain standard operating procedures for all FOH managersCoordinate with vendors and maintenance staff to ensure the restaurant equipment and building systems are running smoothlyWork to promote the ES hospitality brand in the neighborhood identifying opportunities to encourage new businessOversee and manage labor costs inventory purchasing and waste minimization to maximize profitability.Who You Are:Professional hardworking upbeat and energetic with the ability to lead by exampleAn effective and thoughtful communicatorExcited by the opportunity to mentor management and FOH staffA team player ready and eager to pitch in as needed to ensure the success of the restaurant as a wholeCompensation and Benefits:We offer a competitive salary (based on experience) health/dental/vision insurance paid time off plan dining discounts 401k and continuous development and learning opportunities.Eastern Standard Hospitality considers applicants for all positions without regard to race color religion creed gender national origin age disability marital or veteran status sexual orientation or any other legally protected status. Eastern Standard Hospitality is an equal opportunity employer.Required Experience:Director Key Skills Culinary Experience,Restaurant Experience,Kitchen Management Experience,Food Preparation Experience,Kitchen Experience,Hospitality Experience,Food Safety Experience,Management Experience,Conflict Management,Cooking,Sanitation,Restaurant Management Employment Type : Full-Time Experience: years Vacancy: 1