General Manager at Helix Traffic Solutions

The General Manager is responsible for the overall leadership, strategic direction, and operational excellence of the division. This role oversees all aspects of division operations including financial performance, strategic planning, team development, and ensuring alignment with Helix Traffic Solutions' corporate objectives. The General Manager serves as the senior leader for the division, driving growth, profitability, and operational efficiency while fostering a culture of safety, excellence, and continuous improvement.

• Develop and execute comprehensive strategic plans that align with Helix Traffic Solutions' corporate objectives and market opportunities
• Lead the development of annual division budgets and business plans to achieve financial and operational targets
• Oversee strategic planning initiatives at the division level, ensuring alignment with overall company direction
• Identify and evaluate new business opportunities, market expansion, and strategic partnerships
• Drive long-term vision and growth strategies for the division
• Provide oversight and leadership for all division operations, ensuring efficient and effective service delivery
• Monitor and optimize operational processes to improve quality, efficiency, and customer satisfaction
• Oversee all branch operations within the division, ensuring consistent standards and performance
• Lead process improvement efforts and implementation of best practices across all operational areas
• Ensure compliance with industry standards, regulations, and company policies
• Develop and manage division budgets, forecasts, and financial plans to achieve profitability targets
• Conduct regular financial reviews and develop strategic planning for cost reduction and revenue optimization
• Monitor key performance indicators and financial metrics to drive business decisions
• Collaborate with corporate finance team on financial reporting, analysis, and strategic initiatives
• Ensure accurate financial controls and accountability across all division operations
• Provide leadership and direction to division leadership team and management staff
• Oversee leadership development programs and implementation to build organizational capability
• Provide constructive and timely performance evaluations for direct reports
• Foster a culture of accountability, continuous improvement, and professional development
• Recruit, develop, and retain top talent to support division growth and success
• Coordinate with corporate HR, Finance, and Safety departments to ensure alignment and consistency in policies and procedures
• Ensure effective communication and collaboration between all departmental functions
• Build and maintain strong relationships with key customers, vendors, and business partners
• Represent the division in corporate meetings, industry events, and community activities
• Collaborate with other division General Managers to share best practices and drive company-wide initiatives
• Serve as primary liaison between division operations and corporate leadership
• Manage escalated customer issues and maintain high levels of customer satisfaction
• Drive revenue growth through new customer acquisition and existing customer expansion
• Develop and maintain strategic partnerships and business relationships
• Monitor market trends and competitive landscape to identify opportunities and threats
• Lead proposal development and pricing strategies for major opportunities
• Support corporate business development initiatives and market expansion efforts