General Manager - Hydra Health Coffee (Berkeley) at HHP

About Hydra Health:Hydra Health is a rapidly growing retail and hospitality company operating coffee shops, gift stores and markets inside major hospital systems nationwide.Position Summary:Hydra Health is hiring a General Manager to lead day-to-day operations of our new coffee shop adjacent to a Medical Office Building in Berkeley, CA. This leader will oversee caf operations, menu development, team management, customer service, food safety compliance, financial performance, and brand standards.Key Responsibilities:Operations & Guest ExperienceOversee daily caf operations and maintain brand standards.Ensure quality and consistency of drinks and food.Operate and troubleshoot caf equipment, including the Twin Mira espresso machine.Advise on beverage formulation, menu refinements, and techniques.Team LeadershipManage, train, and coach baristas and caf staff.Build a positive, high-accountability culture.Schedule staff aligned with forecasted volume.Food Safety & ComplianceEnsure full compliance with California health department regulations and hospital-specific requirements.Maintain proper food handling, storage, sanitation, and labeling standards at all times.Ensure all staff hold required California food handler certifications.Maintain own up-to-date ServSafe Manager Certification (or ability to obtain before start date). This role serves as the Person-in-Charge for health inspections and must meet California Retail Food Code requirements. GM must maintain an active food protection manager certification and ensure all caf staff obtain and maintain valid California Food Handler Cards per state law.Hands-on experience operating commercial coffee equipment, including espresso machines (Twin Mira), grinders, brewers, and related equipment.Ability to advise on beverage execution, menu development, and coffee preparation techniques.Inventory & Vendor ManagementManage ordering, inventory, receiving, and waste reduction.Maintain supplier relationships with coffee bean provider, grab and go fresh food partner and various snack and beverage vendorsFinancial ManagementOwn caf-level P&L.Monitor sales patterns and cash handling.Collaboration & GrowthWork closely with Hydra Healths operations, marketing, and development teams.Support new initiatives, menu enhancements, and local partnerships.Participate in regional leadership meetings and contribute operational insights.Requirements:5+ years of experience as a caf, coffee shop, or quick-service restaurant manager (or equivalent leadership role).Strong understanding of California food safety laws, local health codes, and food handling guidelines.ServSafe Manager Certification (or ability to obtain before start date).Experience managing teams of 515+ employees in a fast-paced environment.Ability to recruit, train, mentor, and retain high-performing staff.Strong operational discipline and comfort with technology (POS, scheduling, inventory systems).Ability to lift up to 40 lbs and be on your feet for extended periods.Professional, reliable, and able to build trust with hospital partners.What We Offer:$70,000 base salaryPerformance-based incentivesFull medical, dental, and vision benefitsPTOEmployee discountsSignificant opportunities for career growth as we expand across California and nationally