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MROH

General Manager NSA at MROH

MROH Winston-Salem, NC

Job Description

Job Duties and Responsibilities1Establish goals and objectives that support short-term objectives and long-term positioning of the business. The goals and objectives may be expressed in terms of safety quality turn-around-time customer service revenue EBITDA capacity management reliability of scheduling mechanic utilization and other performance factors as MROH determines appropriate given the state of the business.2Assess procure and manage the resources (capital and disbursements staffing skill levels materials facilities etc.) required to run a sustainable business.3Develop a high-performance team at all levels in the organization. Foster a culture that positively contributes to the development and satisfaction of employees while meeting objectives.4Ensure the appropriate distribution of workload amongst direct reports to ensure optimal results for the area as well as maintaining adequate internal information systems that allow the identification of needs or lack of resources necessary for the optimum performance of their duties.5Ensure that activities for which the Repair Station is rated are performed in accordance with the current Federal Aviation Regulations (FARs) Repair Station Manual (RSM) any current industry standards acceptable to the administrator (FAA) and other regulatory agencies which may have oversight of the facility.6Ensure that operating procedures are in compliance with company policies applicable laws regulations airworthiness directives and other safety standards as necessary. Implement and ensure personal and employee adherence to corporate policies and guidelines that are established. Recognize the relatively new formation of the MROH group of operating companies and use prudent judgement in exercising authority in areas where guidelines are not yet established.7Represent the company and negotiate with private organizations and government affairs impacting operations.8Ensure that MRO licensed and un-licensed technicians have the work instructions processes equipment and tools to meet business unit goals and metrics.9Ensure all activities in MRO are carried out in accordance with company procedures and quality requirements including Quality Management System Safety Management System and Annual Operating Plan.Decision DiscretionDecisions made by this role that DO NOT require approval. (This does not bypass need for communication)1Establish guidelines for the facility that are consistent with existing MROH policies and guidelines.2Support and approve programs to achieve fiscal year financial and operating goals.3Day to day decisions of the business required to manage scheduled progress on aircraft maintenance employee utilization employee safety customer satisfaction and service quality.4Decisions directly stated within the latest version of MROH authority limits as approved by the MROH Executive Committee.Decisions that will require approval.1Decisions that drastically affect the direction of the company.2Decisions outside the limits of the latest version of MROH authority limits as approved by the MROH executive committee.3Annual budget including financial objectives and operational metrics.Key InteractionsInternalDepartments or Job TitlesPurposeDirectorsRun business effectively with transparency and integrity.ManagersHourly and Salaried StaffInvestorsExternalBusinesses or OrganizationPurposeMROHRun business effectively with transparency and integrity.FAAAirport AuthorityPosition ProfileRequiredDesiredLevelAcademic QualificationsBachelors degree in aeronautical or related field; or equivalent background providing knowledge of appropriate business and technical principles procedures and management techniques. Masters degree in engineering Finance or Business Administration preferred.xLanguagesEnglishxSpecial LicensesPrevious ExperienceMinimum ten (10) years of aircraft MRO engine MRO or related airline experience; including at least ten (10) years in a leadership capacity. Have a proven track record of hiring and mentoring high performing teams providing knowledge of FAA regulations and requirements and driving results through production partnerships.xTools (technology special equipment etc.)Proficiency in EMX system preferredProficiency in UKG system preferredProficiency in PEGASIS system preferredRequired SkillsResults oriented.xNegotiation skills.xCustomer service oriented.xPlanning organization and monitoring.xLeadership excellence.xCommunication skills.xBusiness case development.xTechnical SkillsAbility to read analyze and interpret Aircraft and Component Maintenance Manuals (CMMs) rotorcraft specifications& governmental regulations.General understanding of MRO operations including scheduling resource planning maintenance procedures and quality systems.Working ConditionsPersonal Protective EquipmentAs required upon entering production areas.Required Experience:Director Key Skills Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting Employment Type : Full-Time Experience: years Vacancy: 1

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