General Manager at Smart City Networks Career

Job Title: General ManagerSchedule: Full-TimeWork Style: On-Site Only (This is a boots-on-the-ground leadership role!)Compensation: Bonus: 10% performance-based bonus potentialWho We AreAt Smart City Networks we dont just support technology we power the connections that make the biggest events in the country possible. For more than 40 years weve been the behind-the-scenes tech partner for convention centers trade shows and conferences supporting over 3000 events annually from Fortune 500 product launches to global political summits.With a national footprint and a team of more than 170 professionals we provide the infrastructure and service that keeps the conversation going securely reliably and at scale.About the RoleAs the General Manager at one of our premier facilities you will oversee every operational detail from technical services and team leadership to customer experience and budget control. Youll work side-by-side with clients vendors and internal departments to deliver high-performance solutions with a personal touch. This is a hands-on high-impact leadership role for someone who thrives on relationship management operational excellence and strategic thinking.What Youll DoLead all day-to-day operations at your assigned facility managing teams equipment and service delivery for events and permanent tenant supportSupervise and mentor department managers (Operations Customer Service etc.) to ensure operational successBuild strong professional relationships with venue staff show management exhibitors and permanent clientsOversee project planning staffing installation timelines and budget complianceMonitor and control labor materials cost performance and asset management across all servicesConduct annual performance evaluations and provide coaching and development to team membersResolve technical or customer issues quickly and professionally keeping events and installations running smoothlyEnsure Smart Citys products and services are delivered with excellence and aligned with client needsMaintain consistent communication with national leadership on facility updates challenges and winsRepresent Smart Citys values and standards as the primary facility contactPerform additional duties as assignedWhat Youll Bring1015 years of progressive leadership experience in telecom event services or venue technology managementProven experience leading multi-disciplinary teams and managing technical operations at scaleBachelors degree in Telecommunications Business or related field preferredExceptional communication relationship-building and problem-solving skillsStrong working knowledge of telecom/network technologies and infrastructureSolid computer skills (Microsoft Excel Word); AESOP or similar CRM experience a plusAbility to lead in fast-paced high-demand environments while maintaining composure and clarityPerks & BenefitsWe believe in supporting the whole employee personally and professionally. Heres what we offer:Medical dental and vision insurancePrescription drug coveragePaid time off (PTO)Short- and long-term disability coverageLife and AD&D insurance (basic and voluntary)Flexible Spending Account (FSA)401(k) retirement planTuition reimbursementEmployee wellness initiativesLife Assistance Program (LAP)Supplemental accident critical illness & hospital care coverageOther Important DetailsThis is an on-site position youll be working directly at the facilitySome work in non-climate-controlled or elevated/dusty environments may be requiredEmployment is contingent upon passing a background check and drug screeningSmart City Networks is an Equal Opportunity Employer.We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accommodations in the application process please contact us at or .Lead the team. Set the tone. Drive the experience. Apply today to help shape the events that shape the world.Required Experience:Director Key Skills Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting Employment Type : Full-Time Experience: years Vacancy: 1