General Manager at StepStone Hospitality

Full-timeDescriptionSupervise the interviewing hiring training evaluating counseling and termination processesProvide support to managers in employee developmentPerform daily weekly and monthly meetings to communicate overall direction and provide leadership and communicationCommunicate regularly with owners and corporate personnel all budget revenue and forecasts as requiredMaintain professional and positive relationship with ownersOversee all operational aspects of the hotel including assisting in departments where neededDevelop short- and long-term financial and operational plans for the hotel/operation that support overall StepStone objectives which meet or exceed budget.Prepare annual hotel/operation budget.Monitor and correct the performance of the hotel/operation through verification and analysis of guest satisfaction systems and monthly financial reports.Maintain and correct product and service quality standards by conducting ongoing evaluations and investigating complaints.Establish and maintain effective programs to ensure the security and safety of guests associates and StepStone owned or managed assets. RequirementsMust have a comprehensive knowledge of the English language to effectively communicate with guests associates and vendors.Execute and monitor sales and marketing plans.Establish and maintain a proactive human resources function to ensure associate motivation training and development and ensure compliance with wage and benefit regulations and administration.Establish and maintain preventative maintenance programs to protect StepStones managed or owned physical assets.Administers an effective security function that protects StepStone managed or owned assets and the safety of guests and associates.Effectively communicate and coordinate with all departments during functions.Scrupulously follow all StepStone and hotel policies and procedures.Ability to work a five and one-half (5½) day workweek including nights weekends and holidays.Projects and assignments are completed thoroughly professionally and with care.Adjusts to high-pressure conditions and is open to change.Assumes responsibility for personal growth and development.Conducts himherself (acts and dresses) professionally at all times; sets standards for all associates.Required Experience:Director Key Skills Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting Employment Type : Full-Time Experience: years Vacancy: 1