General Manager at Hersha Hospitality Management LP

OverviewOpportunity: General ManagerJoin Bluebird Lake Placid as General Manager leading a boutique property known for its thoughtful design and proximity to world-class hiking skiing and lake activities. Champion operational excellence while enhancing guest satisfaction and long-term revenue growth.Your Growth PathArea General Manager - Regional Director of Operations Vice President of OperationsYour FocusesLeadershipLead inspire and mentor a diverse team cultivating a culture of collaboration innovation and accountability.Set clear expectations and provide the guidance necessary to achieve exceptional performance.Guest ExperienceEnsure the highest level of guest satisfaction by overseeing the implementation of service standards personalized experiences and swift resolution of any issues.Continuously seek opportunities to enhance guest interactions and exceed expectations.Financial PerformanceDevelop and execute strategies to maximize revenue optimize expenses and achieve budgetary goals.Monitor financial performance through regular analysis and implement corrective actions as needed.Operational ExcellenceMaintain a seamless and efficient operation by overseeing all aspects of the hotel including front office housekeeping and maintenance.Implement best practices to uphold quality and safety standards.Employee Development Foster a culture of continuous learning and professional development empowering team members to excel in their roles and advance within the organization.Your Background and Skills Associate or Bachelors Degree in Business Hospitality or a related field.Previous hotel management experience required.HHM Benefits and PerksMedical Dental and Vision Health InsurancePaid Time Off401k Company MatchFree Basic Life InsuranceTravel DiscountsCommuter Transit and Commuter Parking BenefitsQuarterly Bonuses and IncentivesEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentTechnology ReimbursementsWork Environment and Context Requires standing for extended periods walking pushing lifting up to 25 pounds bending and reaching stooping using fingers and hands kneeling or crouching.Occasional travel required.What We BelievePeople Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own ItAbout Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race color gender gender identity sexual orientation marital status pregnancy national origin ancestry age religion disability veteran status genetic information citizenship status or any other group protected by law.Required Experience:Director Key Skills Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting Employment Type : Full-Time Experience: years Vacancy: 1