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Generator Repair Technician at Optimize Generator People

Optimize Generator People Scott, LA

JOB DESCRIPTION

Description:

About Us

Optimize Generator People is Louisiana's top-ranked GENERAC dealer and a two-time recipient of the GENERAC Service Award. We specialize in the installation, service, and repair of Generac home standby generators.

Our team operates on a foundation of honesty, communication, and customer-focused problem solving, delivering reliable power solutions and exceptional service to homeowners across the region.


Position Summary

We are seeking a Generator Repair Technician to join our growing team. This role is responsible for diagnosing, repairing, and maintaining Generac home standby generators while delivering a high level of customer service.

The ideal candidate has a strong mechanical background, enjoys troubleshooting technical issues, and takes pride in providing a positive customer experience. Candidates with generator, small engine, or automotive repair experience are highly encouraged to apply. Leadership or management experience is a plus.


Key Responsibilities
  • Diagnose and repair mechanical issues on Generac home standby generators
  • Perform scheduled preventative maintenance and service appointments
  • Utilize schematics and technical manuals to troubleshoot and resolve issues
  • Provide exceptional customer service during all homeowner interactions
  • Communicate with customers before and after completing assigned work
  • Collaborate with team members to ensure timely and efficient job completion
  • Maintain proper care and accountability of assigned tools, equipment, and company vehicle
  • Complete warranty claims for applicable service work
  • Participate in an on-call rotation for after-hours service requests
  • Perform final walkthroughs and collect installation payments as scheduled
Benefits
  • Health, Dental, and Vision Insurance
  • 401(k) with company match
  • Paid Time Off (PTO) and paid holidays
  • Professional development and training support
  • Company-provided tools
Schedule
  • Monday through Friday, with weekends as needed
  • Participation in on-call rotation
  • Overtime opportunities available
Why Join Optimize Generator People?
  • Work with a top-ranked, award-winning Generac dealer
  • Be part of a growing organization within the Canter Power Systems family
  • Opportunity for career advancement and skill development
  • Join a team that values integrity, teamwork, and customer satisfaction
Requirements:

Qualifications
  • Minimum of 1 year of generator, small engine, or related mechanical experience (preferred)
  • Strong mechanical aptitude and ability to use tools and diagnostic equipment
  • Ability to read and interpret schematics and technical manuals
  • Experience with Generac generator repair and maintenance (preferred)
  • Valid driver's license with an acceptable driving record
  • Must be at least 21 years of age
  • Ability to pass a background check
  • Sales or management experience is a plus
Training & Certifications
  • Generac Air-Cooled and Liquid-Cooled certifications are beneficial but not required
  • Comprehensive onboarding including safety orientation, hands-on training, and digital workflow systems
Physical Requirements
  • Ability to lift 50-60 lbs.
  • Ability to climb ladders up to 10 feet
  • Frequent standing, kneeling, and crouching
  • Daily driving between job sites
  • Ability to work outdoors in varying weather conditions


Compensation details: 20-26 Hourly Wage



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