Global Expense Manager at Vertex Pharmaceuticals

Job DescriptionGeneral/Position SummaryThe Expense Manager will deliver auditing and operational support to the Global Expense & Card Program Team. This role will oversee the Concur Detect by Oversight technology build expense report auditing strategies and provide support to employees related to expense reports. The ideal candidate demonstrates a proficient level knowledge of Concur and a critical thinking & detail-oriented mindset. The role demands a proven ability to provide expense guidance & support to end-users and the ability to audit expenses against policy. Strong communication judgment collaboration customer service and stakeholder management are critical. Key Duties & ResponsibilitiesDefine expense auditing strategy & escalation plans for high-risk findings through use of Concur Detect by OversightAnalyze expense patterns & build action plans and internal process improvements to reduce risk improve spend compliance enhance controls & increase visibility into behaviorsPerform expense report auditing utilizing Detect tool to identify trends & outliers and drive compliance with policiesDrive cross-functional collaboration with HR Legal Compliance & Internal Audit Teams on potentially highly sensitive & confidential findings with discretion and efficiency Complete on-going refinement of Detect tool configuration & settingsPerform behavior analysis of expense trends & outliers and present finding and recommended solutions to senior managementResponsible for day-to-day Concur Expense user inquiries and delivery of a high-level of customer service to end usersMonitor & maintain shared mailbox to deliver clear thorough and supportive resolutions to end user inquiriesTroubleshoot expense report issues and errors with end users and proactively reach out to guide & support employees for resolutionSupport Concur technology Lead through coordination and execution of Concur process improvements audit rule updates configurations reporting and implementation projectsLead SOPs training sessions & communication with employees around expense behaviors and creation of job aids to support user educationPartner closely with other members of the Corporate Services team to deliver a high standard of customer serviceProvide additional support to Global Expense & Card Team members as needed to achieve functional goals and propose opportunities for process improvementsRequired Education LevelBachelors DegreeRequired Experience5 years of experience in corporate settingsProficient knowledge of Concur Expense toolExperience with Concur Detect by Oversight toolPharmaceutical experience (a strong plus but not mandatory)Experience managing PowerBi dashboardsRequired Knowledge/SkillsProficient in Concur Expense tool operationsStrong judgement skills with ability to interpret policy rules and deal with highly sensitive informationStrong attention to detail with ability to think critically to audit expenses against policyDemonstrates excellent verbal and written communication skillsAbility to deliver a high-level of customer service and support to employeesAdvanced analytics and reporting capabilities with ability to build & pull reportsDemonstrates ability to measure and analyze trends and patterns compile and assess data to draw conclusion and leverage results to determine actionable solutionsEmbodies problem solving mindset with strong critical thinking skillsAbility to navigate and be successful in a fast-paced time-sensitive and cross-functional work environmentExcel in collaboration with internal peersProficient in Microsoft Office suite (preferably Excel & PowerPoint)#LI-hybridPay Range:$112000 - $168000Disclosure Statement:The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors including skills competencies experience and other job-related factors permitted by law.At Vertex our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career financial family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter) educational assistance programs including student loan repayment a generous commuting subsidy matching charitable donations 401(k) and so much more.Flex Designation:Hybrid-Eligible Or On-Site EligibleFlex Eligibility Status:In this Hybrid-Eligible role you can choose to be designated as:1. Hybrid: work remotely up to two days per week; or select2. On-Site: work five days per week on-site with ad hoc flexibility.Note: The Flex status for this position is subject to Vertexs Policy on Flex @ Vertex Program and may be changed at any time.#LI-HybridCompany InformationVertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a persons race color sex gender identity or expression age religion national origin ancestry ethnicity disability veteran status genetic information sexual orientation marital status or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager or contact Talent Acquisition at Required Experience:Manager Key Skills Bidding,Integration,Christmas Temporary,ABB,Elevator Maintenance,Application Engineering Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 112000 - 168000