Global Programs Lead, Corporate Social Responsibility at TikTok

The Global Programs Lead will own the end-to-end development and execution of our global CSR narratives, campaigns, and signature programs. You will streamline our operating model, ensure cross-team alignment, and drive efficiency across all global impact initiatives. This role reports to the Global Head of CSR.Responsibilities- Develop and execute global impact narratives, storytelling strategies, and campaign roadmaps that align with our mission and four core pillars- Manage end-to-end program management of signature global programs and campaigns, including cross-functional stakeholder alignment, budget management, timeline tracking, and impact measurement- Streamline global program operations, establish standardized processes for campaign development, approval, and regional rollout to improve team efficiency- Own internal and external communications for global impact programs, collaborating with global comms and regional teams to ensure consistent messaging across markets- Lead quarterly program reviews, report on impact outcomes to leadership, and iterate on strategies based on performance data and stakeholder feedback- Manage the global program budget, track spending, and ensure optimal resource allocation across initiativesMinimum Qualification(s):- Experience in program management, campaign development, CSR, or global marketing roles- Proven track record of launching and scaling global campaigns or programs across multiple markets- Excellent project management skills, with experience managing cross-functional teams and complex budgets- Strong storytelling and narrative development skills, with experience creating content for both internal and external audiences- Data-driven mindset with experience measuring program impact and reporting on KPIs to senior stakeholdersPreferred Qualification(s):- Experience working at a global technology company, non-profit, or global marketing agency- Experience in social impact, sustainability, or corporate communications roles- Familiarity with the social media or creator ecosystem- Experience building process improvements or operational efficiency initiatives in fast-growing organizations- Experience working with global teams across multiple timezonesReq ID: A244219