Graduate Academic Program Specialist - Askew School of Public Administration and Policy at InsideHigherEd

Job Title: Graduate Academic Program Specialist - Askew School of Public Administration and Policy Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61562 Department Askew School of Public Administration and Policy - College of Social Science and Public PolicyResponsibilities Serves as primary point of contact for departmental academic affairs for all MPA, Combined Pathways, certificate, and non-degree seeking students. Provides guidance and support to students on a range of academic matters, including course selection, degree requirements, and program planning. Manages student registration and enrollment. Initiates and manages the completion of forms from the Graduate School, Registrar's Office, and COSSPP (College of Social Science and Public Policy) related to students' progress in the program. Assists with maintaining the MPA Graduate Student Handbook, MPA Canvas Course, and student listserv. Keeps Graduate Student Tracking database up to date and tracks student progression towards completion. Works with the Office of Academic Affairs to clear students for graduation. Receives guidance and meets deadlines as directed by the Office of Academic Affairs.Tracks students progress, plans course sequencing and schedules, advises on academic policies (including probation/SAP appeals), navigates state-funded vs. non-state-funded course options. Manages advising booking page and advising-related resources and forms, including Program of Study, PAD electives list, pre-approved non-PAD electives list, non-PAD approval form, typical course rotation schedule, course substitution forms. Completes Satisfactory Academic Progress appeals.Monitors and Manages student registration and enrollment tasks, processes transfer credit equivalencies, attends and plans major promotional events, assists students in searching and applying for scholarships, trains OPS employees, and takes on other responsibilities as needed and as directed by department or program leadership. Supervises administrative Graduate Assistants. Supports NASPAA (the Network of Schools of Public Policy, Affairs, and Administration) accreditation review cycle. Maintains administrator access to the Askew School for minor updates.Assists with graduate student admissions, including recruitment, marketing the graduate program to prospective students, answering inquiries from prospective students, timely processing and tracking applications. Works with the Graduate Admissions Office to coordinate application materials for prospective students. Ensures students meet residency requirements, including Florida residency for US applicants. Coordinate with IT staff to update and manage the website for graduate recruitment. Runs new graduate student orientation.Initiates regular contact with MPA students, utilizing a variety of communication methods (email, phone, video conferencing). Timely, accurate, and student-centered response to student inquires/requests (via email, phone, or other platforms). Maintains detailed records of all communication with students, including email correspondence, notes from phone conversations, and summaries of video conference meetings. Proactively communicates important program updates, deadlines, policy changes, and other relevant information to students, utilizing appropriate channels (email, online platforms, etc.) to ensure they are well-informed and have access to the resources they need. Communicate regularly with the Graduate Faculty Advisor, departmental faculty, regarding the student's program of study, enduring all parties are informed of student progress and any potential challenges.Qualifications A Bachelor's degree and two years of experience; or a high school diploma or equivalent and six years of experience. (Note: a combination of post high school education and experience equal to six years.)Contact Info Justine Carre Miller - [email protected] Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!Learn more about our university and campuses.FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.Considerations This is an A&P position.This position requires successful completion of a criminal history background check.This position is being advertised as open until filled.Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.