Graduate Employee-Teaching and Learning Center - Office Assistant at InsideHigherEd

Requisition:202500397STTitle:Graduate Employee-Teaching and Learning Center - Office AssistantEmployee Class:Student EmployeeCollege Work Study Position:NoDepartment:Teaching & Learning Center (TLC)Division:Division of Academic AffairsHours per week:20Hiring Rate:$15.00/hrPreferred Student Classification:Graduate StudentNature & Purpose of Position:Job DescriptionMinimum 2.5 GPA is required to apply.Student Office Assistants (SA) must be able to work together in a professional manner to ensure office coverage during regular business hours (M-F, 8-5). Twenty (20) hours per week is preferred, but individual schedules may vary from 18-28 hours depending on student and department needs.The Teaching & Learning Center is seeking to hire a Student Office Assistant (SA). The SA is responsible for greeting visitors with a smile and answering a variety of questions on TLC programs. The SA is expected to be professional and adhere to department and institution policies.Training, feedback, and professional development will be consistently provided by the department. If you are someone who enjoys helping others and acting as an important figure of the office’s administrative functions, this position is for you!Job Duties The TLC Student Office Assistant will:Greet and assist visitors and callers in a friendly, professional manner; answer routine questions about the department and university, or refer individuals to the appropriate resourceMaintain cleanliness and organization of shared spaces, including the reception area, conference room, and break roomPerform general office tasks such as data entry, photocopying, filing, and creating/distributing documents, forms, and correspondenceAssist with updates and content management for the TLC websiteManage conference room reservations and schedulingMonitor and organize office supply inventory and program materialsSupport preparation of materials and presentations for departmental events and meetingsAssist with event logistics, including setup, teardown, and onsite support during faculty programs, workshops, and other eventsCollaborate with staff on special projects and initiativesProvide administrative support for TLC programs, including organizing and filing documents, creating and processing applications, tracking submissions, and assisting in email correspondencePerform other duties as assignedOther Requirements for the Position:QualificationsStrong written and verbal communication skillsAbility to troubleshoot and resolve issues independentlyDemonstrated ability to work collaboratively in a team environmentFamiliarity with university campus operations and servicesProficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)Commitment to maintaining confidentiality and handling sensitive informationWillingness to learn and adapt (growth mindset)Strong attention to detail and accuracyEffective critical thinking and problem-solving skillsProactive attitude with the ability to identify and address issues without being promptedInternational Students – please visit the following website for more information on employment requirements and eligibility. https://www.shsu.edu/dept/global-engagement/international-students-and-scholars/employment.htmlOpen Date:10/13/2025Position Number:8NE009Contact Name & Title:Kaci Moore,Contact Phone:9362944263Contact Email:[email protected] Building & Room #:CHSS C002AEEO Statement:Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.Annual Security and Fire Safety Report