Group Housing Coordinator at AccorHotel

Reporting to the Reservations Manager responsibilities and essential job functions include but are not limited to the following: ResponsibilitiesKey room contact for group programs from initial turnover process until event dateAttend weekly pick up meeting and assist in group forecastingConsistently offers professional engaging and friendly serviceMaintain good working relationships with Global Reservations Centre Travel Agents and external /internal GuestsRespond to all reservation requests and incoming calls in a courteous efficient professional and friendly manner in adherence to Fairmont Hotels & Resorts standardsProvide administrative support to Reservations Manager and action items as required in an efficient and professional mannerAll other duties as assignedWhat is in it for you:Paid time offMedical Dental and Vision Insurance 401KComplimentary shift mealEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and Educational Assistance for further developmentOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities like Sustainability CommitteeQualifications : To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:Previous hotel experience and customer service experience requiredExperience with Opera PMS Passkey GroupMax & Opera Sales & Catering preferredAbility to work a flexible schedule which may include evenings weekends and holidays.Computer literate in Microsoft Window applications requiredStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentEffectively deal with guests and other team membersAbility to focus attention on guest needs remaining calm and courteous at all timesMaintain confidentiality of proprietary information and protect company assetsPhysical DemandsThis position requires:Frequent sitting throughout shiftOccasional kneeling pushing pulling lifting walking and standingOccasional ascending or descending ladders stairs and rampsAdditional Information : Your team and working environment:A team of Heartists that are committed to working together supporting each other and providing the best guest experience Feel Valued Feel Sparked We Are OneOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.Fairmont Austin is proud to be an Equal Opportunity Employer.  EOE/M/F/D/VRemote Work : NoEmployment Type : Full-time Key Skills Abinitio,Defense,General Employment,Marine Services,Data Analysis,Architecture Experience: years Vacancy: 1